Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Windows Install Error:Unable to start session. Check that session.save_path or tmp/sessions is writeable. #1693

Closed
anonymous-matomo-user opened this issue Sep 11, 2010 · 1 comment
Closed

Windows Install Error:Unable to start session. Check that session.save_path or tmp/sessions is writeable. #1693

anonymous-matomo-user opened this issue Sep 11, 2010 · 1 comment
Labels
Bug For errors / faults / flaws / inconsistencies etc. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
Milestone
1.1

Comments

@anonymous-matomo-user
Copy link

I have a windows 2008 server with IIS 7.5, running many PHP sites.
Latest Install for 1.0 fails immediately with error:
"Unable to start session. Check that session.save_path or tmp/sessions is writeable."

I have looked for solutions on this site and elsewhere and have checked Global PHP.ini:

  1. session.save_handler = files
  2. session.save_path = "C:\PHP\tmp"
  3. session.use_cookies = 1

The folder "C:\PHP\tmp" above has many session files in it from other PHP apps. It has IUSRS set to full control.

Please can someone assist.

Thank you
@robocoder
Copy link
Contributor

If you're running in safe mode and/or with open basedir restrictions, Piwik tries to create (and write to) a local tmp/sessions folder.

Alternately, try installing from the Windows Web App Gallery. http://piwik.org/blog/2010/08/piwik-on-web-app-gallery

Please use the forum for further technical support. Thanks.

@anonymous-matomo-user anonymous-matomo-user added this to the Piwik 1.1 milestone Jul 8, 2014
@mattab mattab added the wontfix label Aug 3, 2014
This issue was closed.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Bug For errors / faults / flaws / inconsistencies etc. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
Projects
None yet
Milestone
1.1
Development

No branches or pull requests
3 participants
@mattab @robocoder @anonymous-matomo-user