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Error 500 after new Update #16891

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manuelw99 opened this issue Dec 6, 2020 · 1 comment
Closed

Error 500 after new Update #16891

manuelw99 opened this issue Dec 6, 2020 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@manuelw99
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manuelw99 commented Dec 6, 2020 •
edited

Hi,

after updating my matomo I got an error 500.

In my PHP-Logs, i get this message: (i clicked on the button update matomo on the page "Database Upgrade Required"

Access level to Piwik\Plugins\ExampleTracker\Columns\ExampleActionDimension::configureSegments() must be public (as in class Piwik\Columns\Dimension)
matomo/plugins/ExampleTracker/Columns/ExampleActionDimension.php Row 57
@Findus23
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Findus23 commented Dec 6, 2020

Hi,

Can you please try deleting the ExampleTracker plugin (plugins/ExampleTracker). It is no longer included in Matomo 4 and it seems like the old files are breaking the remaining new code.

@Findus23 Findus23 added the answered For when a question was asked and we referred to forum or answered it. label Dec 6, 2020
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