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Call to undefined method MaxMind\Db\Reader::getWithPrefixLen() #16877

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bst2002git opened this issue Dec 3, 2020 · 5 comments
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Call to undefined method MaxMind\Db\Reader::getWithPrefixLen() #16877

bst2002git opened this issue Dec 3, 2020 · 5 comments
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answered For when a question was asked and we referred to forum or answered it.

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@bst2002git
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I'v updated to matomo 4.0.3 from 3.14.1.
The error is
Call to undefined method MaxMind\Db\Reader::getWithPrefixLen() in vendor/geoip2/geoip2/src/Database/Reader.php line 232

i think some missing dependencies or something got wrong on update, but i do not know where to look for
ore something is wrong in the autoload.php...

i don't know if this is related, but when i try in the web root of matomo

composer -vv show geoip2/geoip2 --all

[UnexpectedValueException]
Unknown package has no name defined
@sgiehl
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sgiehl commented Dec 3, 2020

How did you do the update? Maybe reuploading the files (or at least the vendor directory) might help.

@bst2002git
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Hello @sgiehl
i updated via the Web-Interface and then via the cli: console core:update
no errors occurred

@sgiehl
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sgiehl commented Dec 3, 2020

Please try reuploading the vendor directory from the build package.
Or do you maybe have a php cache running? Maybe an old version of that file was still cached.

@bst2002git
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Hello,

i think this is the problem

php72-php-maxminddb-1.4.1-1.el6.remi.x86_64:
This optional PHP C Extension is a drop-in replacement for
MaxMind\Db\Reader.

@bst2002git
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updated to php72-php-maxminddb-1.8.0-2.el6.remi.x86_64
and works!

@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Dec 3, 2020
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@tsteur @sgiehl @bst2002git