@JueMeiAlg opened this Issue on November 29th 2020

https://domain.com/index.php?module=Widgetize&action=iframe&moduleToWidgetize=HeatmapSessionRecording&actionToWidgetize=showHeatmap&idSiteHsr=1&useDateUrl=0&idSite=3&period=day&date=yesterday&token_auth=XXX

this my Access url format
image

enable_framed_pages = 1
enable_framed_logins = 1
enable_framed_settings = 1

this my setting

What else can I do to solve this problem

@JueMeiAlg commented on November 29th 2020

If this address is not opened in iframe, it can be accessed successfully by individual access

@tsteur commented on November 29th 2020 Member

Hi @JueMeiAlg as this question is related to a premium feature could you contact our support instead at shop@innocraft.com? We only handle issues for the free core part of Matomo in this issue tracker unfortunately. When you email the support, it would be great to also provide information what browser you are using. Thanks for this

This Issue was closed on November 29th 2020
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