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Handle alexa timeout issues better #16801

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tsteur opened this issue Nov 25, 2020 · 1 comment · Fixed by #16808
Closed

Handle alexa timeout issues better #16801

tsteur opened this issue Nov 25, 2020 · 1 comment · Fixed by #16808
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@sgiehl
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c: Usability For issues that let users achieve a defined goal more effectively or efficiently. not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org.
Milestone
4.1.0

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@tsteur
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tsteur commented Nov 25, 2020

image

was getting this error after we made the recent Alexa change in 4.0.1.

@sgiehl when there is a timeout error, could we avoid showing a confusing warning and instead show in the UI simply something like "Timeout error, please try again" or so?

Just wanting to avoid getting reports about this and people asking what is happening and what it means.
@tsteur tsteur added the c: Usability For issues that let users achieve a defined goal more effectively or efficiently. label Nov 25, 2020
@tsteur tsteur added this to the 4.1.0 milestone Nov 25, 2020
@sgiehl
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sgiehl commented Nov 26, 2020

@tsteur that actually should not be an issue of the alexa stats only. All SEO metrics will trigger a warning when they fail to load.
Might make sense to change the logging to info and simply show an "Error" in the UI.

@sgiehl sgiehl self-assigned this Nov 26, 2020
@sgiehl sgiehl mentioned this issue Nov 26, 2020
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@mattab mattab added the not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org. label Dec 21, 2020
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@sgiehl sgiehl

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c: Usability For issues that let users achieve a defined goal more effectively or efficiently. not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org.
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4.1.0
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Avoid warning while loading seo metrics matomo-org/matomo
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@tsteur @mattab @sgiehl