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No Visits logs from Chrome 86 Mobile device #16574

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cibernaio opened this issue Oct 14, 2020 · 5 comments
Closed

No Visits logs from Chrome 86 Mobile device #16574

cibernaio opened this issue Oct 14, 2020 · 5 comments
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answered For when a question was asked and we referred to forum or answered it.

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@cibernaio
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Hi,
it seems that on Chrome 86.0.4240.99 Android mobile i can't view the Matomo visits log.
If i try the same procedure on actual Chrome 86 Android mobile Beta(86.0.4240.99) version, it correctly log on Matomo.
would you have any idea why it happens?

Thanks,

bye
@sgiehl
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sgiehl commented Oct 14, 2020

Hi @cibernaio.
Sorry, I'm not sure what your issue is. Is it not possible to view the visits log within Matomo at all or is your visits not tracked by Matomo?

@cibernaio
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Solved, i have "do no track" options to true on Chrome 86,
after switched it to false i have solved.

Thanks

@cibernaio
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cibernaio commented Oct 14, 2020 •
edited

Hi @cibernaio.
Sorry, I'm not sure what your issue is. Is it not possible to view the visits log within Matomo at all or is your visits not tracked by Matomo?

@sgiehl
i have a question, could Matomo intercept the flag "do no track" and log somethink like as : the user has flag enabled and i can't log it?

Thanks

@sgiehl
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sgiehl commented Oct 14, 2020

I guess you would like to know the number of visits that had DNT activated, right?
In theory that should be doable with a custom plugin. Tracking requests should still be sent to Matomo as long as setDoNotTrack isn't called for the javascript tracker.

@cibernaio
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ok thx

@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Nov 23, 2020
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@mattab @sgiehl @cibernaio