@GJoel01 opened this Issue on October 1st 2020

We've used heatmap plugin and the data are not getting captured. While troubleshooting we see that a 414 Request-URI Too Large error was popping up while inspecting the website.

Need assistance.

@tsteur commented on October 1st 2020 Member

@GJoel01 for support for our premium features could you reach out to our support through shop@innocraft.com ? They will be happy to help you. Be great to let them know what kind of webserver your site is using if you know. For example "apache" or "nginx".

@GJoel01 commented on October 5th 2020

No one answered there. Could you help me here?

This Issue was closed on October 1st 2020
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