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Matomo Heat map #16508

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GJoel01 opened this issue Oct 1, 2020 · 2 comments
Closed

Matomo Heat map #16508

GJoel01 opened this issue Oct 1, 2020 · 2 comments
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answered For when a question was asked and we referred to forum or answered it.

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@GJoel01
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GJoel01 commented Oct 1, 2020

We've used heatmap plugin and the data are not getting captured. While troubleshooting we see that a 414 Request-URI Too Large error was popping up while inspecting the website.

Need assistance.

@tsteur
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tsteur commented Oct 1, 2020

@GJoel01 for support for our premium features could you reach out to our support through shop@innocraft.com ? They will be happy to help you. Be great to let them know what kind of webserver your site is using if you know. For example "apache" or "nginx".

@tsteur tsteur closed this as completed Oct 1, 2020
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Oct 1, 2020
@GJoel01
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GJoel01 commented Oct 5, 2020

No one answered there. Could you help me here?

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