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Transitions: Issues displaying Transition of Action URLs under a Custom Dimension #16159

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KarthikRaja1388 opened this issue Dec 10, 2019 · 4 comments
Open

Transitions: Issues displaying Transition of Action URLs under a Custom Dimension #16159

KarthikRaja1388 opened this issue Dec 10, 2019 · 4 comments
Labels
c: Consistent Reports & Analytics UX For bugs and features that make Analytics reporting UI behave more consistently. c: Custom Dimensions For issues related to the Custom Dimensions plugin. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
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For Prioritization

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@KarthikRaja1388
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Issue: When viewing a transition report for an Action URL under a Custom Dimension displaying an error "Either action had no pageviews during the period or it is invalid"
transition_error

Step to reproduce:

  1. Create a Custom Dimension
  2. View the Custom Dimension report under "Behaviour"
  3. Click on transitions icon in the 'Action URL"
    transition_error1

Also see: #3899

Note: getting error only when viewing transitions for outlinks and download links
@KarthikRaja1388 KarthikRaja1388 changed the title Transitions: Issues displaying with Transition of Action URLs under a Custom Dimension Transitions: Issues displaying Transition of Action URLs under a Custom Dimension Dec 10, 2019
@pranab155
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Adding Error log for same
Error occurred in MATOMO log:
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] Uncaught exception in API: /matomo/plugins/Transitions/API.php(177): NoDataForAction
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] NoDataForAction
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #0 /matomo/plugins/Transitions/API.php(86): Piwik\Plugins\Transitions\API->addInternalReferrers(Object(Piwik\DataAccess\LogAggregator), Array, '1443390', 'url', false)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #1 [internal function]: Piwik\Plugins\Transitions\API->getTransitionsForAction('go.com...', 'url', '19', Object(Piwik\Period\Day), 'yesterday', Object(Piwik\Segment), false, 'all')
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #2 /matomo/core/API/Proxy.php(237): call_user_func_array(Array, Array)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #3 /matomo/core/Context.php(28): Piwik\API\Proxy->Piwik\API{closure}()
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #4 /matomo/core/API/Proxy.php(328): Piwik\Context::executeWithQueryParameters(Array, Object(Closure))
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #5 /matomo/core/API/Request.php(265): Piwik\API\Proxy->call('\Piwik\Plugins\...', 'getTransitionsF...', Array)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #6 /matomo/plugins/API/Controller.php(41): Piwik\API\Request->process()
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #7 [internal function]: Piwik\Plugins\API\Controller->index()
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #8 /matomo/core/FrontController.php(589): call_user_func_array(Array, Array)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #9 /matomo/core/FrontController.php(165): Piwik\FrontController->doDispatch('API', false, Array)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #10 /matomo/core/dispatch.php(34): Piwik\FrontController->dispatch()
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #11 /matomo/index.php(29): require_once('/apache/httpd-2...')
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #12 {main}

@tsteur tsteur transferred this issue from matomo-org/matomo Dec 10, 2019
@tsteur
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tsteur commented Dec 10, 2019

Is the custom dimension actually for a page view? This might be otherwise simply not supported yet

@tsteur tsteur transferred this issue from matomo-org/plugin-CustomDimensions Jun 29, 2020
@tsteur tsteur added c: Custom Dimensions For issues related to the Custom Dimensions plugin. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. labels Jun 29, 2020
@goochj03
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Had a customer with the same issue "We have created a custom dimension "translation key" where the "open transition" button can be clicked but all I get is the error message: "No data for URL Name
Either the action had no pageviews during the period, or it is invalid."

image

Looks like transitions are not compatible with custom dimensions currently.

@Stan-vw
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Stan-vw commented May 30, 2023

From the way I understand the ticket & comments so far, this ticket is better formulated as “new feature request: support transitions for custom dimensions”.

I've added the below as outline for our internal jira ticket, it’d be good if someone can check/verify:

Context: A user reported an issue after seeing a “action had no pageviews or is invalid” screen. Thomas reviewed it in 2019 and noted that the feature the user was trying to use isn’t part of our feature set.

Problem: User expected transitions to work in combination with custom dimensions, but this is currently not supported.

Solution: support transitions for custom dimensions (approach tbd)

@mattab mattab added the c: Consistent Reports & Analytics UX For bugs and features that make Analytics reporting UI behave more consistently. label Dec 14, 2023
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c: Consistent Reports & Analytics UX For bugs and features that make Analytics reporting UI behave more consistently. c: Custom Dimensions For issues related to the Custom Dimensions plugin. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
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@tsteur @mattab @KarthikRaja1388 @pranab155 @Stan-vw @goochj03 @innocraft-automation