@KarthikRaja1388 opened this Issue on December 10th 2019

Issue: When viewing a transition report for an Action URL under a Custom Dimension displaying an error "Either action had no pageviews during the period or it is invalid"
transition_error

Step to reproduce:

  1. Create a Custom Dimension
  2. View the Custom Dimension report under "Behaviour"
  3. Click on transitions icon in the 'Action URL"
    transition_error1

Also see: https://github.com/matomo-org/matomo/issues/3899

Note: getting error only when viewing transitions for outlinks and download links

@pranab155 commented on December 10th 2019

Adding Error log for same
Error occurred in MATOMO log:
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] Uncaught exception in API: /matomo/plugins/Transitions/API.php(177): NoDataForAction
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] NoDataForAction
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] #0 /matomo/plugins/Transitions/API.php(86): Piwik\Plugins\Transitions\API->addInternalReferrers(Object(Piwik\DataAccess\LogAggregator), Array, '1443390', 'url', false)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#1 [internal function]: Piwik\Plugins\Transitions\API->getTransitionsForAction('go.com...', 'url', '19', Object(Piwik\Period\Day), 'yesterday', Object(Piwik\Segment), false, 'all')
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#2 /matomo/core/API/Proxy.php(237): call_user_func_array(Array, Array)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#3 /matomo/core/Context.php(28): Piwik\API\Proxy->Piwik\API{closure}()
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#4 /matomo/core/API/Proxy.php(328): Piwik\Context::executeWithQueryParameters(Array, Object(Closure))
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#5 /matomo/core/API/Request.php(265): Piwik\API\Proxy->call('\Piwik\Plugins\...', 'getTransitionsF...', Array)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#6 /matomo/plugins/API/Controller.php(41): Piwik\API\Request->process()
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#7 [internal function]: Piwik\Plugins\API\Controller->index()
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#8 /matomo/core/FrontController.php(589): call_user_func_array(Array, Array)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#9 /matomo/core/FrontController.php(165): Piwik\FrontController->doDispatch('API', false, Array)
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#10 /matomo/core/dispatch.php(34): Piwik\FrontController->dispatch()
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#11 /matomo/index.php(29): require_once('/apache/httpd-2...')
ERROR API[2019-11-26 11:49:22 UTC] [3ecaa] matomo-org/matomo#12 {main}

@tsteur commented on December 10th 2019 Member

Is the custom dimension actually for a page view? This might be otherwise simply not supported yet

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