@prashantrtuple opened this Issue on June 5th 2020

Answer: see this FAQ for some details on Matomo VS GA discrepancy https://matomo.org/faq/troubleshooting/faq_50/

Hello folks,

I am using Matomo along with Google Analytics. I am using Matomo Tag Manager and placed right below the tag, the matomo implemented on highly scalable servers and no problem from server side

DoNotTrack disabled on both Matomo and GA
Avoid Bot Tracking enabled on both Matomo and GA

I am facing a count discrepancy between Matomo (lesser) and Google Analytics - PageView Count, Visitor Count and Session Count.

Eg: (Single day - June 1 2020)

Tool | PageView. |. Visitors. |. Session. |

Google Analytics | 99000. |. 45000 |. 44000 |
Matomo | 79000. |. 43000 |. 51000. |

I am aware about the 5-10% of count discrepancy

What is the proper solution for this Count discrepancy between Matomo and Google Analytics.

My References :

@tsteur commented on June 8th 2020 Member

Thanks for creating this issue @prashantrtuple . In the issue tracker we only handle bugs and feature requests and usually don't answer questions etc. Do you mind asking this question in our forum? https://forum.matomo.org/

Something to check be if some specific pages get less page views or whether some pages maybe aren't tracked because the tracking code was not implemented there etc.

@prashantrtuple commented on June 8th 2020

Hi yes @tsteur, But I have posted on matomo forum and I am yet to receive the response - https://forum.matomo.org/t/matomo-vs-google-count-discrepancy/37507

This Issue was closed on June 8th 2020
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