@prashantrtuple opened this Issue on June 5th 2020

Hello folks,

I am using Matomo along with Google Analytics. I am using Matomo Tag Manager and placed right below the tag, the matomo implemented on highly scalable servers and no problem from server side

Config:
DoNotTrack disabled on both Matomo and GA
Avoid Bot Tracking enabled on both Matomo and GA

I am facing a count discrepancy between Matomo (lesser) and Google Analytics - PageView Count, Visitor Count and Session Count.

Eg: (Single day - June 1 2020)

Tool | PageView. |. Visitors. |. Session. |

Google Analytics | 99000. |. 45000 |. 44000 |
Matomo | 79000. |. 43000 |. 51000. |

I am aware about the 5-10% of count discrepancy

What is the proper solution for this Count discrepancy between Matomo and Google Analytics.

My References :
https://matomo.org/faq/troubleshooting/faq_50/

@tsteur commented on June 8th 2020 Member

Thanks for creating this issue @prashantrtuple . In the issue tracker we only handle bugs and feature requests and usually don't answer questions etc. Do you mind asking this question in our forum? https://forum.matomo.org/

Something to check be if some specific pages get less page views or whether some pages maybe aren't tracked because the tracking code was not implemented there etc.

@prashantrtuple commented on June 8th 2020

Hi yes @tsteur, But I have posted on matomo forum and I am yet to receive the response - https://forum.matomo.org/t/matomo-vs-google-count-discrepancy/37507

This Issue was closed on June 8th 2020
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