Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Improve newsletter privacy note in installation #16012

Merged
merged 5 commits into from Jun 14, 2020
Merged

Conversation

sgiehl
Copy link
Member

@sgiehl sgiehl commented Jun 2, 2020

fixes #15182

@mattab @tsteur This is my suggestion on how to improve the privacy note. Not sure if it maybe should be a bit more direct as @supervisitor mentioned here: #15182 (comment)

@sgiehl sgiehl added not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org. Needs Review PRs that need a code review labels Jun 2, 2020
@sgiehl sgiehl added this to the 4.0.0 milestone Jun 2, 2020
@sgiehl sgiehl requested review from tsteur and mattab June 2, 2020 13:38
@@ -150,6 +150,6 @@
"WelcomeToCommunity": "Welcome to the Matomo community!",
"CannotConnectToDb": "Cannot connect to the database",
"CannotConnectToDbResolvingExplanation": "This may be a temporary issue, try %1$srefreshing the page%2$s. If the problem persists please contact your Matomo administrator.",
"EmailPrivacyNotice": "Your email address will be only used to send you the Matomo newsletter. You can unsubscribe at any time by clicking the unsubscribe link. We will not share your email with anyone else or use your email for any other purpose than sending you the Matomo newsletter. Please consult our %1$sprivacy policy%2$s for more information."
"EmailPrivacyNotice": "Your email address will be only used to send you the Matomo newsletter. You can unsubscribe at any time by clicking the unsubscribe link. We are using Mad Mimi for sending our newsletter. We will not share your email with anyone else or use your email for any other purpose than sending you the Matomo newsletter. Please consult our %1$sprivacy policy%2$s for more information."
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

LGTM. Maybe we could mention the domain name without a link, so it's clear which service we use: We are using Mad Mimi (madmimi.com) for sending our newsletter. (although it's listed in the privacy policy that is linked, so may not be needed).

Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

@mattab just checking to confirm you also had a look at #15182 (comment)

Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Not sure what bit you refer to, but maybe could clarify further to We are using a third party service called Mad Mimi (madmimi.com) to store your email address and send our newsletter. ?

Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

We will not share your email with anyone else or use your email for any other purpose than sending you the Matomo newsletter

Sounds like we won't share the email with anyone else. But it will be shared with MadMimi. Should be mentioned more clearly maybe. Maybe also that this can change in the future. Could use eg

For this we have to share your email with a third party provider. Currently, we use Mad Mimi (a GoDaddy company), but this may change in the future.

Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Might also add the email will be shared basically with our hoster which is currently AlwaysData? In our privacy notices on the homepage we say it will be shared with our hosting provider

Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

For this we have to share your email with a third party provider. Currently, we use Mad Mimi (a GoDaddy company), but this may change in the future. sounds good 👍

Copy link

@supervisitor supervisitor left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

"EmailPrivacyNotice": "Your email address will be only used to send you the Matomo newsletter. You can unsubscribe at any time by clicking the unsubscribe link. Today we are using Mad Mimi (a GoDaddy company) for sending our newsletter. If this may change in the future, we will inform you about it. We will not share your email with anyone else in addition or use your email for any other purpose than sending you the Matomo newsletter. Please consult our %1$sprivacy policy%2$s for more information."

What are the reasons for the concern to formulate the facts direct, clearly and precisely?
Will the customers then run away? Are there fears that no one will sign up on the list?

@mattab
Copy link
Member

mattab commented Jun 8, 2020

What are the reasons for the concern to formulate the facts direct, clearly and precisely?
Will the customers then run away? Are there fears that no one will sign up on the list?

That's basically what we're trying to do, how can we express the facts in as few words as possible.

@supervisitor
Copy link

supervisitor commented Jun 8, 2020

What are the reasons for the concern to formulate the facts direct, clearly and precisely?
Will the customers then run away? Are there fears that no one will sign up on the list?

That's basically what we're trying to do, how can we express the facts in as few words as possible.

... in this case I would have an even shorter version: "EmailPrivacyNotice": "Your email address will be only used to send you the newsletter. You can unsubscribe at any time. Today we are using Mad Mimi (a GoDaddy company) for sending our newsletter, we will announce when changing the supplier. We do not share your email with anyone else in addition or use your email for any other purpose than sending you the newsletter. Please consult our %1$sprivacy policy%2$s for more information."

  • shortening "Matomo newsletter" to "newsletter", because the headline should be something like "subscribe to the Matomo newsletter" as definition which newsletter
  • drop "by clicking the unsubscribe link", because at this point you don't have to define how, just that you can
  • ", we will inform before changing the service." is a shorter version of ". If this may change in the future, we will inform you about it."

67 characters less, corresponds to about 15% less text 🤓 with still all facts inside

@tsteur
Copy link
Member

tsteur commented Jun 10, 2020

@sgiehl be good to adjust the message and then we can merge 👍

@sgiehl
Copy link
Member Author

sgiehl commented Jun 12, 2020

@tsteur So what shall be the final version?
Your email address will be only used to send you the Matomo newsletter. For this we have to share your email with a third party provider. Currently, we use Mad Mimi (a GoDaddy company), but this may change in the future. We will not share your email with anyone else or use your email for any other purpose than sending you the Matomo newsletter. You can unsubscribe at any time by clicking the unsubscribe link. Please consult our %1$sprivacy policy%2$s for more information.

@tsteur
Copy link
Member

tsteur commented Jun 12, 2020

Maybe like this?

Your email address will be only used to send you the newsletter. For this we have to share your email with a third party provider. This provider is currently Mad Mimi, but this may change in the future. We will not share your email with anyone else or use your email for any other purpose than sending you the newsletter. You can unsubscribe at any time. Please consult our %1$sprivacy policy%2$s for more information.

@tsteur tsteur merged commit 536a5f9 into 4.x-dev Jun 14, 2020
@tsteur tsteur deleted the newsletterinfo branch June 14, 2020 21:23
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Needs Review PRs that need a code review not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org.
Projects
None yet
Development

Successfully merging this pull request may close these issues.

When signing up for the Matomo newsletter, clarify In the privacy notice that emails are processed by Madmimi
4 participants