@cnken opened this Issue on May 17th 2020

The server cannot link matomo.org and IP185.31.40.177, so the background is very stuttered, and some functions cannot be used.

image

image

@Findus23 commented on May 17th 2020 Member

Hi,

matomo.org is up for me.

➜  ~ traceroute matomo.org
traceroute to matomo.org (185.31.40.177), 30 hops max, 60 byte packets
 1  172.31.1.1 (172.31.1.1)  0.111 ms  0.067 ms  0.048 ms
 2  11001.your-cloud.host (159.69.96.3)  0.107 ms  0.084 ms  0.124 ms
 3  * * *
 4  spine1.cloud2.fsn1.hetzner.com (213.239.225.41)  0.850 ms spine2.cloud2.fsn1.hetzner.com (213.239.225.45)  0.828 ms  0.809 ms
 5  core24.fsn1.hetzner.com (213.239.239.129)  3.968 ms * core24.fsn1.hetzner.com (213.239.239.133)  0.508 ms
 6  core4.fra.hetzner.com (213.239.203.149)  7.426 ms core4.fra.hetzner.com (213.239.229.73)  5.086 ms core0.fra.hetzner.com (213.239.252.37)  4.856 ms
 7  decix.ielo.net (80.81.194.184)  5.190 ms  5.138 ms  5.099 ms
 8  * * *
 9  6k-1-v407-sfr-strasbourg.infr.liazo.net (178.20.49.249)  14.344 ms  14.364 ms  14.406 ms
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  alwaysdata.customers-eqx-pa3.fr.rt.ielo.net (212.85.149.34)  14.077 ms  14.027 ms  13.954 ms
16  piwik.alwaysdata.net (185.31.40.177)  14.170 ms  14.154 ms  14.137 ms
@cnken commented on May 17th 2020

Hi,

matomo.org is up for me.

➜  ~ traceroute matomo.org
traceroute to matomo.org (185.31.40.177), 30 hops max, 60 byte packets
 1  172.31.1.1 (172.31.1.1)  0.111 ms  0.067 ms  0.048 ms
 2  11001.your-cloud.host (159.69.96.3)  0.107 ms  0.084 ms  0.124 ms
 3  * * *
 4  spine1.cloud2.fsn1.hetzner.com (213.239.225.41)  0.850 ms spine2.cloud2.fsn1.hetzner.com (213.239.225.45)  0.828 ms  0.809 ms
 5  core24.fsn1.hetzner.com (213.239.239.129)  3.968 ms * core24.fsn1.hetzner.com (213.239.239.133)  0.508 ms
 6  core4.fra.hetzner.com (213.239.203.149)  7.426 ms core4.fra.hetzner.com (213.239.229.73)  5.086 ms core0.fra.hetzner.com (213.239.252.37)  4.856 ms
 7  decix.ielo.net (80.81.194.184)  5.190 ms  5.138 ms  5.099 ms
 8  * * *
 9  6k-1-v407-sfr-strasbourg.infr.liazo.net (178.20.49.249)  14.344 ms  14.364 ms  14.406 ms
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  alwaysdata.customers-eqx-pa3.fr.rt.ielo.net (212.85.149.34)  14.077 ms  14.027 ms  13.954 ms
16  piwik.alwaysdata.net (185.31.40.177)  14.170 ms  14.154 ms  14.137 ms

My server IP segment is inaccessible matomo.org

@mattab commented on May 17th 2020 Member

What is your server IP?

@cnken commented on May 18th 2020

What is your server IP?

192.161.81.1-255

This IP segment..

@tsteur commented on May 18th 2020 Member

Quickly checked our firewall but doesn't look like the IP is blocked or banned there. I don't know how these things work, is that an issue with cogent?

Powered by GitHub Issue Mirror