Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

mtr matomo.org is fail ... #15959

Closed
cnken opened this issue May 17, 2020 · 6 comments
Closed

mtr matomo.org is fail ... #15959

cnken opened this issue May 17, 2020 · 6 comments
Labels
answered For when a question was asked and we referred to forum or answered it. c: Website matomo.org For issues related to our matomo.org website.

Comments

@cnken
Copy link

cnken commented May 17, 2020

The server cannot link matomo.org and IP185.31.40.177, so the background is very stuttered, and some functions cannot be used.

image

image

@Findus23 Findus23 added the c: Website matomo.org For issues related to our matomo.org website. label May 17, 2020
@Findus23
Copy link
Member

Hi,

matomo.org is up for me.

➜  ~ traceroute matomo.org
traceroute to matomo.org (185.31.40.177), 30 hops max, 60 byte packets
 1  172.31.1.1 (172.31.1.1)  0.111 ms  0.067 ms  0.048 ms
 2  11001.your-cloud.host (159.69.96.3)  0.107 ms  0.084 ms  0.124 ms
 3  * * *
 4  spine1.cloud2.fsn1.hetzner.com (213.239.225.41)  0.850 ms spine2.cloud2.fsn1.hetzner.com (213.239.225.45)  0.828 ms  0.809 ms
 5  core24.fsn1.hetzner.com (213.239.239.129)  3.968 ms * core24.fsn1.hetzner.com (213.239.239.133)  0.508 ms
 6  core4.fra.hetzner.com (213.239.203.149)  7.426 ms core4.fra.hetzner.com (213.239.229.73)  5.086 ms core0.fra.hetzner.com (213.239.252.37)  4.856 ms
 7  decix.ielo.net (80.81.194.184)  5.190 ms  5.138 ms  5.099 ms
 8  * * *
 9  6k-1-v407-sfr-strasbourg.infr.liazo.net (178.20.49.249)  14.344 ms  14.364 ms  14.406 ms
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  alwaysdata.customers-eqx-pa3.fr.rt.ielo.net (212.85.149.34)  14.077 ms  14.027 ms  13.954 ms
16  piwik.alwaysdata.net (185.31.40.177)  14.170 ms  14.154 ms  14.137 ms

@cnken
Copy link
Author

cnken commented May 17, 2020

Hi,

matomo.org is up for me.

➜  ~ traceroute matomo.org
traceroute to matomo.org (185.31.40.177), 30 hops max, 60 byte packets
 1  172.31.1.1 (172.31.1.1)  0.111 ms  0.067 ms  0.048 ms
 2  11001.your-cloud.host (159.69.96.3)  0.107 ms  0.084 ms  0.124 ms
 3  * * *
 4  spine1.cloud2.fsn1.hetzner.com (213.239.225.41)  0.850 ms spine2.cloud2.fsn1.hetzner.com (213.239.225.45)  0.828 ms  0.809 ms
 5  core24.fsn1.hetzner.com (213.239.239.129)  3.968 ms * core24.fsn1.hetzner.com (213.239.239.133)  0.508 ms
 6  core4.fra.hetzner.com (213.239.203.149)  7.426 ms core4.fra.hetzner.com (213.239.229.73)  5.086 ms core0.fra.hetzner.com (213.239.252.37)  4.856 ms
 7  decix.ielo.net (80.81.194.184)  5.190 ms  5.138 ms  5.099 ms
 8  * * *
 9  6k-1-v407-sfr-strasbourg.infr.liazo.net (178.20.49.249)  14.344 ms  14.364 ms  14.406 ms
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  alwaysdata.customers-eqx-pa3.fr.rt.ielo.net (212.85.149.34)  14.077 ms  14.027 ms  13.954 ms
16  piwik.alwaysdata.net (185.31.40.177)  14.170 ms  14.154 ms  14.137 ms

My server IP segment is inaccessible matomo.org

@mattab
Copy link
Member

mattab commented May 17, 2020

What is your server IP?

@cnken
Copy link
Author

cnken commented May 18, 2020

What is your server IP?

192.161.81.1-255

This IP segment..

@tsteur
Copy link
Member

tsteur commented May 18, 2020

Quickly checked our firewall but doesn't look like the IP is blocked or banned there. I don't know how these things work, is that an issue with cogent?

@Findus23 Findus23 added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label May 23, 2020
@heurteph-ei
Copy link

As user didn't give feedback for more than 2 years, and there is a way to bypass (https://matomo.org/faq/troubleshooting/faq_16646/), I think this can be closed, now

@sgiehl sgiehl closed this as completed Oct 26, 2022
@sgiehl sgiehl added answered For when a question was asked and we referred to forum or answered it. and removed Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. labels May 16, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
answered For when a question was asked and we referred to forum or answered it. c: Website matomo.org For issues related to our matomo.org website.
Projects
None yet
Development

No branches or pull requests

6 participants