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Search engines are displayed in the wrong channel type #15923
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Thanks for reporting this issue @PeteTrombone I can't really reproduce this just yet unfortunately. Is there any chance you could create an account for us with view access in your Matomo (email hello at matomo.org) so we can maybe look a bit more into the data? |
@tsteur you have received a mail from me (Jörg Zipf). |
Thanks @PeteTrombone I've had a look but couldn't quite understand just yet how this would possibly happen. I've tried to reproduce using the same referrer url but always works here. Any chance there are third party plugins activated? You can find out by going to I suppose you are using the JavaScript tracker to track visits? |
@tsteur yes, we using the JavaScript tracker with the standard tracking code. We have no third party plugins installed. |
Thanks @PeteTrombone that looks all good. I've been trying to reproduce a bit more but cannot. Also not seeing this issue in any of our other installations. So far I would only be able to explain this if
In case you have access to the database: Can you check if you get a result when executing this SQL query:
The table name for You might also want to check if as a fallback the above mentioned file exists (but I don't think that's the issue here) |
I can reproduce this with this patch https://gist.github.com/tsteur/e07343f251eb630cd87bec4bc80fbf54 @PeteTrombone it seems like the information in the option table is a bit outdated. Is it possible that the setting If the server has a connection to the internet, then it should be possible to update this list and fix this issue by executing this command within the Matomo directory on the server directly:
To fix the issue in general maybe when we update Matomo, we should generally execute |
@tsteur yes, the settting is disabled for security reasons. |
@PeteTrombone do fix the issue I recommend to delete the above mentioned option entry by executing this SQL query: delete from `matomo_option` where option_name = 'SearchEngineDefinitions' Alternatively, executing the command described in #15923 (comment) should fix it too. We've already worked on a patch to fix the issue in general in the future as part of Matomo 4. |
Search engine websites are displayed under the channel type "Websites".
In addition, there are also entries of the search engines under the channel type "Search Engines". However, these are completely different values.
When I look at the tracking data of the last years in Matomo, it always looks the same as above.
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