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Custom Report metric "Unique User IDs" shows visits not unique users #15921

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sandeepdixit2020 opened this issue May 7, 2020 · 1 comment
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Custom Report metric "Unique User IDs" shows visits not unique users #15921

sandeepdixit2020 opened this issue May 7, 2020 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@sandeepdixit2020
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sandeepdixit2020 commented May 7, 2020 •
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We are using Custom Reports plugin. We want have unique user against each row. So we used "Unique User IDs" metric. However, it does not appear to be working. One row is showing a number more than total users for the segment. After looking at segmented logs we see 5 visits by 2 users (unique IDs is just 2). Please help.

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@tsteur
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tsteur commented May 7, 2020

Thanks @sandeepdixit2020

Could you email our support about this: shop at innocraft.com

We're only managing issues for Matomo core in this issue tracker.

@tsteur tsteur closed this as completed May 7, 2020
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label May 7, 2020
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