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Error after Updating - Your Matomo codebase is running the old version 3.13.4.. #15909

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prazserendio opened this issue May 4, 2020 · 4 comments
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Error after Updating - Your Matomo codebase is running the old version 3.13.4.. #15909

prazserendio opened this issue May 4, 2020 · 4 comments
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answered For when a question was asked and we referred to forum or answered it.

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@prazserendio
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prazserendio commented May 4, 2020 •
edited

Your Matomo codebase is running the old version 3.13.4 and we have detected that your Matomo Database has already been upgraded to the newer version 3.13.5.

And Style does not come on login page also.

Why is this happening..? Any fixes?
@Findus23
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Findus23 commented May 4, 2020

Hi,

Make sure that all the Matomo files are from the latest version. When in doubt (e.g. if maybe the update got interrupted by a timeout), replace them with the ones from https://builds.matomo.org/.

@prazserendio
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Hi @Findus23 ,

Updated it and restarted the server also..
but, Still It shows the same error :

image

@Findus23
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Findus23 commented May 4, 2020

You can check the core/Version.php version to see which version of the files you have. If it is not showing 3.13.5 then you need to replace the files.

@Findus23 Findus23 added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label May 7, 2020
@sgiehl
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sgiehl commented Oct 9, 2023

Closing as there hadn't been further feedback.
Note: This issue may occur when manually downgrading the code base, or if files weren't updated correctly during the update.

@sgiehl sgiehl closed this as not planned Won't fix, can't repro, duplicate, stale Oct 9, 2023
@sgiehl sgiehl added answered For when a question was asked and we referred to forum or answered it. and removed Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. labels Oct 9, 2023
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@sgiehl @Findus23 @prazserendio