@truk70 opened this Issue on April 30th 2020

When I open the graph 'Evolution over the period' under Acquisition/Overview then by default I see the evolution of two entry (channel) types:

  • Direct Entry (Visits)
  • Total (Visits)
    When I now add one other channel 'Search Engines'
    it still displays
  • Direct Entry (Visits)
  • Search Engines (Visits)

When I add another channel 'Websites', The graphs fails and shows only a single flat line.
Furthermore the menu to select channels and switch between visits and actions looses alle channels to select from.
I have to reload the page to go back to the default view.

My environment:
Server OS: Ubuntu 18.04
Matomo: 3.13.5
Client OS: Ubuntu 18.04, Windows 10
Browser: Firefox (current), Chrome (current)

This error happens continuosly over several patch updates. First appearance was after a patch update in automn 2019.
It can also easly be reproduced on demo.matomo.org/Acquisition/Overview by just selecting more than 2 channels/records to plot.

@tsteur commented on May 1st 2020 Member

Thanks for creating the issue @truk70 very appreciated. This is indeed a bug. Maybe a regression from the comparison feature (just a guess)

@mattab commented on May 15th 2020 Member

this issue has been reported a couple of other times.

@truk70 commented on July 6th 2021

this issue has been reported a couple of other times.

Great! First it was filed for Milestone 4.2..
then postpone to 4.4 and
now it was again postponed for 4.5

I don't think I will ever file a bug report again!

@geekdenz commented on September 15th 2021 Contributor

Hi @truk70, I'm having a look into this now. Please bear with us, keeping on top of a lot of issues coming in is challenging and normal/expected with software of this magnitude. Thank you again for logging this issue.

@geekdenz commented on September 15th 2021 Contributor

FYI, I was able to reproduce this in my development version.

@geekdenz commented on September 15th 2021 Contributor

It can be reproduced here also:

Demo: Acquisition/Overview

This Issue was closed on September 16th 2021
Powered by GitHub Issue Mirror