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'Acquistion/Overview/Evolution over the period' graph fails when adding more channels #15892

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truk70 opened this issue Apr 30, 2020 · 6 comments · Fixed by #18016
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'Acquistion/Overview/Evolution over the period' graph fails when adding more channels #15892

truk70 opened this issue Apr 30, 2020 · 6 comments · Fixed by #18016
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@geekdenz
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Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
Milestone
4.6.0

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@truk70
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truk70 commented Apr 30, 2020

When I open the graph 'Evolution over the period' under Acquisition/Overview then by default I see the evolution of two entry (channel) types:

  • Direct Entry (Visits)
  • Total (Visits)
    When I now add one other channel 'Search Engines'
    it still displays
  • Direct Entry (Visits)
  • Search Engines (Visits)

When I add another channel 'Websites', The graphs fails and shows only a single flat line.
Furthermore the menu to select channels and switch between visits and actions looses alle channels to select from.
I have to reload the page to go back to the default view.

My environment:
Server OS: Ubuntu 18.04
Matomo: 3.13.5
Client OS: Ubuntu 18.04, Windows 10
Browser: Firefox (current), Chrome (current)

This error happens continuosly over several patch updates. First appearance was after a patch update in automn 2019.
It can also easly be reproduced on demo.matomo.org/Acquisition/Overview by just selecting more than 2 channels/records to plot.
@tsteur tsteur added the Regression Indicates a feature used to work in a certain way but it no longer does even though it should. label May 1, 2020
@tsteur tsteur added this to the 4.2.0 milestone May 1, 2020
@tsteur
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tsteur commented May 1, 2020

Thanks for creating the issue @truk70 very appreciated. This is indeed a bug. Maybe a regression from the comparison feature (just a guess)

@mattab
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mattab commented May 15, 2020

this issue has been reported a couple of other times.

@truk70
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truk70 commented Jul 6, 2021 •
edited

this issue has been reported a couple of other times.

Great! First it was filed for Milestone 4.2..
then postpone to 4.4 and
now it was again postponed for 4.5

I don't think I will ever file a bug report again!

@geekdenz geekdenz self-assigned this Sep 15, 2021
@geekdenz
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Hi @truk70, I'm having a look into this now. Please bear with us, keeping on top of a lot of issues coming in is challenging and normal/expected with software of this magnitude. Thank you again for logging this issue.

@geekdenz
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FYI, I was able to reproduce this in my development version.

@geekdenz
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It can be reproduced here also:

Demo: Acquisition/Overview

@geekdenz geekdenz mentioned this issue Sep 15, 2021
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geekdenz pushed a commit that referenced this issue Sep 16, 2021
cover $typeReferrer 'false' or '0' to filter
ecd4382 
fixes #15892
@geekdenz geekdenz mentioned this issue Sep 16, 2021
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sgiehl pushed a commit that referenced this issue Sep 16, 2021
@geekdenz
cover $typeReferrer 'false' or '0' to filter (#18016)
6631609 
* cover $typeReferrer 'false' or '0' to filter

fixes #15892

* rebuilt piwik.js

Co-authored-by: geekdenz <geekdenz@users.noreply.github.com>
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Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
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Milestone
4.6.0
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cover $typeReferrer 'false' or '0' to filter matomo-org/matomo
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@tsteur @mattab @geekdenz @truk70