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When enabeling third party cookie tracking, visitor ID is the same across measurables. #15733
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Looking at the code this be expected currently. It is also described in https://matomo.org/faq/how-to/faq_118/ that while we don't report cross sites, you can ran raw data queries to get this data should you need it (or use Roll Up Reporting). I suppose it could be considered a bug as I suppose the main reason for third party cookie is tracking users across websites which is why it works like this currently I suppose. Do you mind me asking why you are using third party cookies? I suppose you would actually want this behaviour as well that the same ID is used across sites but you are reporting it anyway? |
The reason was to keep the same user ID across sites, but in the same measurable. |
Just asking to make sure I understand things right. When you say "user ID" you mean Matomo's actual user ID feature where you are setting a user ID using the
Not sure I understand things right. Are you saying you expect userId to be the same as visitorId? If so, there is some discussion going on around this in #15593 I'm asking like below quote sounds like a different issue than visitor ID being the same across measurables?
If all sites are tracked into the same measurable, then it would be actually expected that they all have the same visitorId as it is not actually across measurables/sites. Looking into the code again, if there were different measurables used with third party cookies, then it looks to me like it would actually use different visitorIds for different measurables. |
I Meant the Visitor ID
I aplogize for the confusion. when enabeling third party cookies, we saw the same visitor ID across multible websites in different measurables
unfortunately, this is not the case, we are seeing users being reported with the same visitor ID across different measurables, |
You mean you saw this reported eg in the developer logs like by calling Basically
|
we enabled third party cookies to help enhance our tracking and let us better track cross domain for some clients.
in production, we were testing a few sites, and when visiting the site, on teh fornt end we wee seeing a user with a visitor ID of "ABC" for example. this value was the value passed to matomo.php.
however when going into the UI, we are unable to find this visitor ID.
we were able to track down the user activity, (by IP) and we saw a different visitor ID...
Searching for that ID using the GDPR tools, we were able to fnd it, and it was spanning multiple sites and measurables?
This seems like a bug?
Cross measurable fingerprinting is not enabled, so it doesnt make sense that the visitor ID would span sites.
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