@Laul0 opened this Issue on March 3rd 2020


On the Self-Hosted environment, the plugin GeoIP 2 was installed to have more detail about the location of the visitors.

Expected behavior

Update Matomo to the latest version and keep GeoIP 2.

Current behavior

After upgrade Matomo to the latest version, GeoIP 2 does not detect the location anymore:
Screen Shot 2020-03-03 at 10 17 57

  • Using mmdb (no ISP)
  • The update db was done yesterday
  • It is the latest version of mmdb (2020-03)

And the real time map is empty:

Screen Shot 2020-03-03 at 10 29 02

Additional information

Environment: Self-Hosted (Docker)
Matomo version: 3.13.3

@sgiehl commented on March 3rd 2020 Member

@Laul0 which database are you using DBIP or Maxmind? And are you using any proxy or similar?

@Laul0 commented on March 3rd 2020

Hi @sgiehl,

  • DBIP database

I have proxies but nothing changed and that worked perfectly before the update.

  • Local reverse proxy (nginx)
  • Cloudflare proxy
@sgiehl commented on March 3rd 2020 Member

So you have configured Matomo for usage behind a proxy, so the IP is set correctly, as described here: https://matomo.org/faq/how-to-install/faq_98/

@Laul0 commented on March 3rd 2020

You save my day 👍🏻💪🏻

I already configured it but the file seems overwrote after the upgrade (certainly my bad)

Thx @sgiehl

This Issue was closed on March 3rd 2020
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