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WebMail sites to treat separately from external websites #1565

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anonymous-matomo-user opened this issue Aug 8, 2010 · 3 comments
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.

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@anonymous-matomo-user
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I think that webmail sites (e.g.: mail.google.com) should be shown in a separate category, and not with external websites: it's a traffic category that's different from normal websites.

@gka
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gka commented Aug 8, 2010

I kind of like the idea of separating mail referrers from the external websites but I think this is not as easy as it seems:

  • there are many different webmail providers and maintaining a list of them is impossible (just think of all the domain owners out in the web that possibly hosts a webmail service themself)
  • I don't know if it's possible to recognize custom webmail clients just by the referrer url. Here is an example of an url of the Horde webmail client: http://webmail.domain.com/imp/message.php?index=1436. Maybe we can simply check for the "mail" and "webmail" subdomains?
  • many people use mail clients like thunderbird that open mail links in the default browser, so it is impossible to track all mail referrers.

If it turns out that it's impossible to track desktop mail clients and custom webmail services then tracking only five big mail provider will get you to useless information. The power of the mail network is its distributed character

@robocoder
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If the webmail service is via https, then there may not be a referer.

Instead of a webmail category, a social media category would be more desirable. Inbound visits from twitter, digg, mail clients, etc are all indicators of your site's buzz.

@robocoder
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Closing for now as it isn't high on the wishlist. Maybe a candidate for a third party plugin?

@anonymous-matomo-user anonymous-matomo-user added this to the Future releases milestone Jul 8, 2014
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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