Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

JavaScript errors after new install and update #15565

Closed
kslstn opened this issue Feb 13, 2020 · 2 comments
Closed

JavaScript errors after new install and update #15565

kslstn opened this issue Feb 13, 2020 · 2 comments
Labels
answered For when a question was asked and we referred to forum or answered it.

Comments

@kslstn
Copy link

kslstn commented Feb 13, 2020

After a successful installation, the dashboard showed there were no visits in the database. After I verified that visit were added to the database in PHP MyAdmin, the message was no longer shown, but the dashboard wouldn't load.

The console repeatedly shows errors this error:

Error: "[$compile:tpload] http://errors.angularjs.org/1.6.5/$compile/tpload?p0=plugins%2FCoreHome%2Fangularjs%2Fnotification%2Fnotification.directive.html%3Fcb%3D18025633fd97c203076dd8672ce8d236&p1=403&p2=Forbidden"
    K https://www.example.com/matomo/index.php?module=Proxy&action=getCoreJs&cb=18025633fd97c203076dd8672ce8d236:126
    g https://www.example.com/matomo/index.php?module=Proxy&action=getCoreJs&cb=18025633fd97c203076dd8672ce8d236:280
    k https://www.example.com/matomo/index.php?module=Proxy&action=getCoreJs&cb=18025633fd97c203076dd8672ce8d236:255
    $digest https://www.example.com/matomo/index.php?module=Proxy&action=getCoreJs&cb=18025633fd97c203076dd8672ce8d236:266
    $apply https://www.example.com/matomo/index.php?module=Proxy&action=getCoreJs&cb=18025633fd97c203076dd8672ce8d236:269
    l https://www.example.com/matomo/index.php?module=Proxy&action=getCoreJs&cb=18025633fd97c203076dd8672ce8d236:221
    onload https://www.example.com/matomo/index.php?module=Proxy&action=getCoreJs&cb=18025633fd97c203076dd8672ce8d236:227
index.php:242:492

example.com shows my actual site's url.

Tested in current versions of Firefox and Chrome. Updating Matomo had no effect.
@Findus23
Copy link
Member

Hi,

Can you check in the network tab of the browser console if some requests are failing?

As you installed Matomo in the subdirectory of your main site, the .htaccess rules of the main site will still apply and probably return 403 for some files Matomo needs.

Just for the future: For general troubleshooting and everything apart from reproducible bugs and extensive feature requests, please use the forum:
https://forum.matomo.org/

@kslstn
Copy link
Author

kslstn commented Feb 13, 2020

Yeah you're right! Thanks for pointing that out and sorry for assuming it was a bug.

@kslstn kslstn closed this as completed Feb 13, 2020
@Findus23 Findus23 added the answered For when a question was asked and we referred to forum or answered it. label Feb 13, 2020
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
answered For when a question was asked and we referred to forum or answered it.
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@kslstn @Findus23