@chends888 opened this Issue on February 6th 2020

I'm trying to segment my users based on a Custom Variable, but it doesn't appear to work. Wasn't the name of the Custom Variable supposed to appear on my Segmentation criteria? (check image below)
Even if it wasn't supposed to appear, I've tested with a value I'm sure exists, and when i click "Test".
Thanks in advance!!

https://imgur.com/CVSI172
https://imgur.com/IyydNoK

@tsteur commented on February 6th 2020 Member

@chends888 when you use the test button, it only searches a few hours back in your data. It's possible that there is actually data just no recent data.

@chends888 commented on February 6th 2020

@chends888 when you use the test button, it only searches a few hours back in your data. It's possible that there is actually data just no recent data.

I've actually tested with ID's I just saw under the "Visits in Real-time" tab. So I don't really know what'd happening

@chends888 commented on February 6th 2020

Never mind, I was checking using the variable name not the variable value. Thanks!!

This Issue was closed on February 6th 2020
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