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Lots of unknown browser for Android #15497

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daganM opened this issue Jan 31, 2020 · 5 comments
Closed

Lots of unknown browser for Android #15497

daganM opened this issue Jan 31, 2020 · 5 comments
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answered For when a question was asked and we referred to forum or answered it.

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@daganM
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daganM commented Jan 31, 2020

Don't know if it's related directly to matomo, but since some days/ a few weeks, lots of users that are coming from Android has an unknown browser. Some have Chrome displayed, but the very majority has no browser...

Is there something maybe that has changed and could cause this ?
@sgiehl
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sgiehl commented Jan 31, 2020

Matomo is still only able to display/handle Browsers. Mobile Apps and stuff like that will be displayed as unknown. See #5413
Maybe you have a lot visits that are coming from a mobile app

@daganM
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daganM commented Feb 2, 2020

Actually, most of them are coming from Facebook.
I don't have the Facebook app but I would have guessed it opened in the in-app chrome browser by default, isn't it ?

@sgiehl
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sgiehl commented Feb 3, 2020

Jep. Guess the in-app browser is detected as facebook app and thus not shown as browser...

@tsteur
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tsteur commented Feb 3, 2020

@daganM @sgiehl Can we close this issue since it seems to work as expected or is it basically a feature request? (which we maybe already have an issue for?)

@daganM
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daganM commented Feb 3, 2020

Yes I'm closing. I didn't know in-app chrome was not detected as being chrome.

@daganM daganM closed this as completed Feb 3, 2020
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Feb 3, 2020
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