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in Visitors>User IDs, opening a Profile for a given User ID shouldn't show other visits from User IDs who shared the same computer #15440
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This is not a bug. Visitor log always shows visitor log. What you are after would be a |
Saying always Visitor Profile sounds good.
In this case we are not showing the segmented visitor log, but the visitor profile. That's why it is expected to not be applied. Could also just show the segmented visitor log instead of the profile. |
👍
That would work better imho 👍 |
same issue is raised again, viewing the segmented profile from "Visitors > user ID" is showing visits for one visitor id and ignoring the others |
On a call now with a user, and he mentions how this is important. There are 2 things to improve:
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@mattab what I'm reading here is to restore the old behaviour of user feature which refs #15593 . They could also simply like it was suggested for @peterbo try to set visitorId to same value as userId or generate it based on userId it might work. From our side, if #15593 is not restored to the original behaviour, we will most likely show the segmented visitor log here |
Let's wait for #15593 resolution. If we set Visitor id as a hash of User ID, then it would "solve" this issue as well. |
Parts of the feature were re-added in https://github.com/matomo-org/matomo/pull/16226/files -> would we consider set this to 1 by default in the future or in Matomo 4? |
It is |
Ok so this issue is likely already solved 👍 |
Great news, it's now fixed in Matomo 4 🎉 |
This issue has been mentioned on Matomo forums. There might be relevant details there: https://forum.matomo.org/t/some-user-visits-only-show-visitor-id/49516/1 |
Reproduce:
momofdivers
yet the URL includesvisitorId$3Dd6ed99710191f9f5
instead ofuserId$3Dmomofdivers
This has become a bigger issue after #14360 now that many User Ids visits can share the same visitor id.
Note: bug reported by on-premise customer.
It is important and expected to be able to see all visits for a given User ID directly using that icon.
Note: a workaround in the meantime is to create a Segment for each user ID and apply the segment to the Visits log.
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