Support subscription reports #15361
Labels
c: New plugin
For features that probably will not be added to Matomo, but could be implemented as plugins.
Enhancement
For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
Milestone
refs #11615
Workaround available see end of the comment
Considering many businesses have subscriptions it be great to eventually support tracking subscriptions like
From this we would generate various metrics like
The same for the other dimensions. Could also add some processed metrics like
lost subscribes
etc.It would all be rather basic since re-implementing another subscription reporting is quite a mission which may not be worth it considering most subscription payment gateways, subscription ecommerce platforms etc already include subscription reporting including churn reporting etc and there are also many standalone subscription reporting services.
And it's not like anyone could rely on Matomo for subscription reporting alone anyway since if people use ad blockers or for other reasons some subscriptions may not be tracked.
In the UI this would be basically an entirely new category possible next to Ecommerce. Or we'd need to have switches for everything since you'd probably want to also see subscription information per product etc. Could keep it very basic though and only provide overall information.
Technically we could probably reuse
log_conversion
table and simply introduce new types where we use egsubscription signup = goal ID -2 etc.
A workaround for now already kind of exists using events. While this feature is not available, most of the reports would be already possible to receive by simply tracking events like.
trackEvent(category = Subscription, action = signup, name = subscriptionId, value = 40
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