@anonymous-matomo-user opened this Issue on July 30th 2010

German umlauts are not displayed correctly.

krrken, puten spiebraten, pepperoniwrstle & schlrippchen frisch
Keywords: umlauts

@anonymous-matomo-user commented on July 30th 2010


@anonymous-matomo-user commented on July 30th 2010


@mattab commented on July 30th 2010 Member

for which search engine? can you please paste exact search URL (from the Visitor Log if possible), for keywords where it doesn't work?

@anonymous-matomo-user commented on July 30th 2010

It happens with:
AOL: http://search.aol.com/aol/search?query=h%C3%83%C2%A4nchen+unterkeulen => hnchen unterkeulen
Yahoo: http://search.yahoo.com/search?p=gefl%C3%83%C2%BCgelbratwurst => geflgelbratwurst
Google: http://www.google.com/search?q=kr%C3%83%C2%B6rken => krrken

These are the links if you click on a search tag below the specific search engine.

Visitor log:
Referer in visitor log which looks nice:
http://www.google.de/search?q=+dicke+sch%C3%A4lrippchen&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:de:official&client=firefox-a => displays: "dicke schlrippchen"

http://www.google.nl/url?sa=t&source=web&cd=27&ved=0CDUQIDAQOAo&url=http%3A%2F%2Fwebcache.googleusercontent.com%2Fsearch%3Fq%3Dcache%3AdoULOZ8kcP0J%3Awww.beefstore.de%2Fbs%2Fprodukte%2Fprodukte_anzeigen.php%253Fp%253DWurst%2FSpezialit%25C3%25A4ten%2Bk%25C3%25B6nigsspeck%2Bs%25C3%25BCdtiroler%26cd%3D17%26hl%3Dnl%26ct%3Dclnk%26gl%3Dnl&rct=j&q=k%C3%B6nigsspeck%20s%C3%BCdtiroler&ei=QlNFTMjtA8qBOK-fjIcE&usg=AFQjCNHLrhyUsV6wjgIatHrsgJmgB5_m1g => displays: "knigsspeck sdtiroler"

http://www.google.de/search?hl=de&source=hp&q=k%C3%BCmmelstracke&aq=f&aqi=&aql=&oq=&gs_rfai= => displays: "kmmelstracke"

http://www.google.at/search?q=lammsteaks+aus+der+h%C3%BCfte&hl=de&client=firefox-a&rls=org.mozilla:de:official&ei=a6kvTJKgHtGPOJSH3OAB&start=20&sa=N => displays: "lammsteaks aus der hfte"

http://de.search.yahoo.com/search?p=schinken+eisbein+gep%C3%B6kelt&fr=fp-yie8&ei=UTF-8&rd=r1&sugg=1 => displays: schinken eisbein gepkelt

http://www.google.de/search?hl=de&client=firefox-a&hs=zly&rls=org.mozilla%3Ade%3Aofficial&q=lyonerbr%C3%A4t&aq=f&aqi=&aql=&oq=&gs_rfai= => displays: "lyonerbrt"

PHPMyAdmin: shows it the same way.
db-collation: utf8_general_ci

I hope that I could provide the needed info.
The strange thing is that there a umlauts which are displayed correctly (see new attachment).

@peterbo commented on July 30th 2010 Contributor

Could you have a look into the DB how the umlauts are stored there?
What is your Database encoding?

@anonymous-matomo-user commented on July 31st 2010
@robocoder commented on August 1st 2010 Contributor

Is the problem limited to the Search Engines widget (expanding search engine to display keywords), or also affecting the Keywords widget?

@anonymous-matomo-user commented on August 2nd 2010

Replying to vipsoft:

Is the problem limited to the Search Engines widget (expanding search engine to display keywords), or also affecting the Keywords widget?


@robocoder commented on August 3rd 2010 Contributor

Like I tell my wife, that's an either-or question...

@gka commented on August 6th 2010 Contributor

According to the provided screenshots, I would say that the problem occurs on both widgets..

@gka commented on August 6th 2010 Contributor

I looked in my db for a search engine keyword with german umlaut characters and checked it in both the search engine widget and the keywords widget and all characters are displayed correctly.

@robocoder commented on August 9th 2010 Contributor

Beatgarantie: is this happening with new visits or just old visits? did you re-install or regenerate your config.ini.php, with an existing database?

@anonymous-matomo-user commented on August 11th 2010

@vipsoft: seems that the problem only exits with older visits. Search tags this month are ok. I often re-installed and regenerated my installation (using Piwik since 0.4.3).

I think that this ticket can be closet.
Do you have a advise how to make old search tags nice? ;)

@robocoder commented on August 11th 2010 Contributor

Sorry. We don't have an SQL update script for this.

The Piwik installer will configure to use "set names utf8" if the MySQL connection charset isn't utf8. We didn't alter the config for existing users because the conversion is non-trivial and would require regenerating all the archives.

This Issue was closed on August 11th 2010
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