@aabenitez opened this Issue on December 24th 2019

Error: Matomo tried to checking the location of a known IP address (194.57.91.215), but your server returned 'Unknown, Unknown, FR'. If this provider was configured correctly, it should return 'Besançon, BFC, FR'.

Matomo version: 3.13.0
MaxMind DB: GeoIP2-City-South-America.mmdb
(Cities, regions and countries for Ip's of south america; Countries data for Ip's of other continents)

Why it tries to check with a France city IP if I installed a South America City database?

Best Regards.

geoip2_south_america_db_matomo_broken
XML_api_geoip_south_america_db

@sgiehl commented on December 25th 2019 Member

Thanks for the report. It's right, we are currently checking a France IP only. Something we need to change for databases not containing Europe

@aabenitez commented on December 26th 2019

Ok thank you, It Will be great!

@sgiehl commented on February 6th 2020 Member

@aabenitez does the problem still exist with the latest release? I don't have access to the continent databases to test that...

@aabenitez commented on February 6th 2020

Hello, I will test..

El jue., 6 de feb. de 2020 9:41 a. m., Stefan Giehl <
notifications@github.com> escribió:

@aabenitez https://github.com/aabenitez does the problem still exist
with the latest release? I don't have access to the continent databases to
test that...


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@aabenitez commented on February 7th 2020

Now it recognizes my continent maxmind database.. Thank you!

Alcides B.

El jue., 6 feb. 2020 a las 10:13, Alcides Abel Benitez (<
alcides.abel.benitez@gmail.com>) escribió:

Hello, I will test..

El jue., 6 de feb. de 2020 9:41 a. m., Stefan Giehl <
notifications@github.com> escribió:

@aabenitez https://github.com/aabenitez does the problem still exist
with the latest release? I don't have access to the continent databases to
test that...


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This Issue was closed on February 7th 2020
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