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we recently enabled content tracking and it works but with one major downside:
As soon as the URL of the page, where the user should be directed to, contains a '&' char, Matomo replaces it with "& amp;" (space is just needed as the autoformat would only display a single &)
and the "& amp;" (space again needed to fight autoformat) in the URL causes the application to serve a "Not found page" (although the HTTP status returned is 200)
Please see the attached screenshot taken from Firefox Dev Console / Network Analysis.
This error can be reproduced easily: Every link tagged with content-tracking attributes and containing a '&' character in the URL, will get this character replaced by "& amp;" (autoformat...) in the redirect served by Matomo.
If an adblocker is enabled client-side (preventing the Matomo JS from loading), the website will display the Original link mentioned above which works just fine.
This issue occured with the implementation of content tracking and it seems that its occurance is limited to links tagged with content tracking attributes.
Browser used to reproduce this problem: Firefox 70.0.1 and 71.0 (64Bit, Linux&Windows)
We did some research on earlier, similar issues which look similar in some way, but imho those two aren't directly connected to content tracking, but I could be wrong.
Version: 3.13 (Apache with mod_php)
PHP Version: 7.2
Content of config.ini.php:
; DO NOT REMOVE THIS LINE
; file automatically generated or modified by Matomo; you can manually override the default values in global.ini.php by redefining them in this file.
[database]
host = "[REDACTED]"
username = "[REDACTED]"
password = "[REDACTED]"
dbname = "[REDACTED]"
tables_prefix = "matomo_"
We likely won't merge this change since I reckon we will remove the redirecturl feature and instead use tracking requests to track the click in the future to prevent these kind of things
tsteur
added
answered
For when a question was asked and we referred to forum or answered it.
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labels
Dec 6, 2019
Hi,
we recently enabled content tracking and it works but with one major downside:
As soon as the URL of the page, where the user should be directed to, contains a '&' char, Matomo replaces it with "& amp;" (space is just needed as the autoformat would only display a single &)
Examples:
Original Link:
https://www.mydomain.com/AddBundleCS.action?searchFor=1&products=10018981-1_10024886-1_10027707-1_10022368-1_10018830-1_10034914-1_10024379-1_10022677-1_10018823-1_10044787-1
Link with content tracking enabled:
https://piwik.mydomain.com/piwik.php?redirecturl=https%3A%2F%2Fwww.mydomain.com%2FAddBundleCS.action%3FsearchFor%3D1%26products%3D10018981-1_10024886-1_10027707-1_10022368-1_10018830-1_10034914-1_10024379-1_10022677-1_10018823-1_10044787-1&c_i=click&c_n=Desktop_Article_Header-1_Shopthelook&c_p=Rezept%3A_Zimttorte_mit_Dattelkaramell&c_t=https%3A%2F%2Fwww.mydomain.com%2FAddBundleCS.action%3FsearchFor%3D1%26products%3D10018981-1_10024886-1_10027707-1_10022368-1_10018830-1_10034914-1_10024379-1_10022677-1_10018823-1_10044787-1&idsite=1&rec=1&r=272702&h=10&m=28&s=1&url=https%3A%2F%2Fwww.mydomain.com%2Fernaehrung%2Fbeitrag%2FZimttorte-mit-Dattelkaramell-mydomain-Online-Shop%2F&_id=cafa16456d5ba26f&_idts=1575468919&_idvc=3&_idn=0&_refts=0&_viewts=1575537505&send_image=0&cookie=1&res=3072x1728>_ms=676
When a user clicks the above link, he gets redirected by Matomo to this url:
https://www.mydomain.com/AddBundleCS.action?searchFor=1&products=10018981-1_10024886-1_10027707-1_10022368-1_10018830-1_10034914-1_10024379-1_10022677-1_10018823-1_10044787-1
and the "& amp;" (space again needed to fight autoformat) in the URL causes the application to serve a "Not found page" (although the HTTP status returned is 200)
Please see the attached screenshot taken from Firefox Dev Console / Network Analysis.
This error can be reproduced easily: Every link tagged with content-tracking attributes and containing a '&' character in the URL, will get this character replaced by "& amp;" (autoformat...) in the redirect served by Matomo.
If an adblocker is enabled client-side (preventing the Matomo JS from loading), the website will display the Original link mentioned above which works just fine.
This issue occured with the implementation of content tracking and it seems that its occurance is limited to links tagged with content tracking attributes.
Browser used to reproduce this problem: Firefox 70.0.1 and 71.0 (64Bit, Linux&Windows)
We did some research on earlier, similar issues which look similar in some way, but imho those two aren't directly connected to content tracking, but I could be wrong.
#3549
#8496
Our Matomo Details:
Version: 3.13 (Apache with mod_php)
PHP Version: 7.2
Content of config.ini.php:
; DO NOT REMOVE THIS LINE
; file automatically generated or modified by Matomo; you can manually override the default values in global.ini.php by redefining them in this file.
[database]
host = "[REDACTED]"
username = "[REDACTED]"
password = "[REDACTED]"
dbname = "[REDACTED]"
tables_prefix = "matomo_"
[log]
log_writers[] = "file"
[General]
noreply_email_address = "noreply@mydomain.com"
multi_server_environment = 1
salt = "[REDACTED]"
trusted_hosts[] = "piwik.mydomain.com"
trusted_hosts[] = "mat.mydomain.com"
enable_logging = 1
[Deletelogs]
delete_logs_enable = 1
delete_logs_older_than = 400
[Deletereports]
delete_reports_enable = 1
[mail]
transport = "smtp"
port = 587
host = "mail.mydomain.com"
type = "Login"
username = "user@mydomain.com"
password = "[REDACTED]"
encryption = "tls"
defaultHostnameifEmpty = "https://[REDACTED].com/"
[Plugins]
Plugins[] = "CorePluginsAdmin"
Plugins[] = "CoreAdminHome"
Plugins[] = "CoreHome"
Plugins[] = "WebsiteMeasurable"
Plugins[] = "IntranetMeasurable"
Plugins[] = "Diagnostics"
Plugins[] = "CoreVisualizations"
Plugins[] = "Proxy"
Plugins[] = "API"
Plugins[] = "Widgetize"
Plugins[] = "Transitions"
Plugins[] = "LanguagesManager"
Plugins[] = "Actions"
Plugins[] = "Dashboard"
Plugins[] = "MultiSites"
Plugins[] = "Referrers"
Plugins[] = "UserLanguage"
Plugins[] = "DevicesDetection"
Plugins[] = "Goals"
Plugins[] = "Ecommerce"
Plugins[] = "SEO"
Plugins[] = "Events"
Plugins[] = "UserCountry"
Plugins[] = "GeoIp2"
Plugins[] = "VisitsSummary"
Plugins[] = "VisitFrequency"
Plugins[] = "VisitTime"
Plugins[] = "VisitorInterest"
Plugins[] = "RssWidget"
Plugins[] = "Feedback"
Plugins[] = "Monolog"
Plugins[] = "Login"
Plugins[] = "TwoFactorAuth"
Plugins[] = "UsersManager"
Plugins[] = "SitesManager"
Plugins[] = "Installation"
Plugins[] = "CoreUpdater"
Plugins[] = "CoreConsole"
Plugins[] = "ScheduledReports"
Plugins[] = "UserCountryMap"
Plugins[] = "Live"
Plugins[] = "CustomVariables"
Plugins[] = "PrivacyManager"
Plugins[] = "ImageGraph"
Plugins[] = "Annotations"
Plugins[] = "MobileMessaging"
Plugins[] = "Overlay"
Plugins[] = "SegmentEditor"
Plugins[] = "Insights"
Plugins[] = "Morpheus"
Plugins[] = "Contents"
Plugins[] = "BulkTracking"
Plugins[] = "Resolution"
Plugins[] = "DevicePlugins"
Plugins[] = "Heartbeat"
Plugins[] = "Intl"
Plugins[] = "Marketplace"
Plugins[] = "UserId"
Plugins[] = "CustomPiwikJs"
Plugins[] = "Tour"
Plugins[] = "TagManager"
Plugins[] = "CustomDimensions"
Plugins[] = "HeatmapSessionRecording"
Plugins[] = "LoginFailLog"
Plugins[] = "MarketingCampaignsReporting"
Plugins[] = "SearchEngineKeywordsPerformance"
Plugins[] = "UsersFlow"
Plugins[] = "WhiteLabel"
[PluginsInstalled]
PluginsInstalled[] = "Diagnostics"
PluginsInstalled[] = "Login"
PluginsInstalled[] = "CoreAdminHome"
PluginsInstalled[] = "UsersManager"
PluginsInstalled[] = "SitesManager"
PluginsInstalled[] = "Installation"
PluginsInstalled[] = "Monolog"
PluginsInstalled[] = "Intl"
PluginsInstalled[] = "CorePluginsAdmin"
PluginsInstalled[] = "CoreHome"
PluginsInstalled[] = "WebsiteMeasurable"
PluginsInstalled[] = "IntranetMeasurable"
PluginsInstalled[] = "CoreVisualizations"
PluginsInstalled[] = "Proxy"
PluginsInstalled[] = "API"
PluginsInstalled[] = "ExamplePlugin"
PluginsInstalled[] = "Widgetize"
PluginsInstalled[] = "Transitions"
PluginsInstalled[] = "LanguagesManager"
PluginsInstalled[] = "Actions"
PluginsInstalled[] = "Dashboard"
PluginsInstalled[] = "MultiSites"
PluginsInstalled[] = "Referrers"
PluginsInstalled[] = "UserLanguage"
PluginsInstalled[] = "DevicesDetection"
PluginsInstalled[] = "Goals"
PluginsInstalled[] = "Ecommerce"
PluginsInstalled[] = "SEO"
PluginsInstalled[] = "Events"
PluginsInstalled[] = "UserCountry"
PluginsInstalled[] = "GeoIp2"
PluginsInstalled[] = "VisitsSummary"
PluginsInstalled[] = "VisitFrequency"
PluginsInstalled[] = "VisitTime"
PluginsInstalled[] = "VisitorInterest"
PluginsInstalled[] = "ExampleAPI"
PluginsInstalled[] = "RssWidget"
PluginsInstalled[] = "Feedback"
PluginsInstalled[] = "CoreUpdater"
PluginsInstalled[] = "CoreConsole"
PluginsInstalled[] = "ScheduledReports"
PluginsInstalled[] = "UserCountryMap"
PluginsInstalled[] = "Live"
PluginsInstalled[] = "CustomVariables"
PluginsInstalled[] = "PrivacyManager"
PluginsInstalled[] = "ImageGraph"
PluginsInstalled[] = "Annotations"
PluginsInstalled[] = "MobileMessaging"
PluginsInstalled[] = "Overlay"
PluginsInstalled[] = "SegmentEditor"
PluginsInstalled[] = "Insights"
PluginsInstalled[] = "Morpheus"
PluginsInstalled[] = "Contents"
PluginsInstalled[] = "BulkTracking"
PluginsInstalled[] = "Resolution"
PluginsInstalled[] = "DevicePlugins"
PluginsInstalled[] = "Heartbeat"
PluginsInstalled[] = "Marketplace"
PluginsInstalled[] = "ProfessionalServices"
PluginsInstalled[] = "UserId"
PluginsInstalled[] = "CustomPiwikJs"
PluginsInstalled[] = "DBStats"
PluginsInstalled[] = "LoginFailLog"
PluginsInstalled[] = "TwoFactorAuth"
PluginsInstalled[] = "TagManager"
PluginsInstalled[] = "MarketingCampaignsReporting"
PluginsInstalled[] = "UsersFlow"
PluginsInstalled[] = "CustomDimensions"
PluginsInstalled[] = "HeatmapSessionRecording"
PluginsInstalled[] = "WhiteLabel"
PluginsInstalled[] = "Tour"
PluginsInstalled[] = "SearchEngineKeywordsPerformance"
[UsersFlow]
UsersFlow_num_max_steps = 10
UsersFlow_num_max_rows_in_actions = 100
UsersFlow_num_max_links_per_interaction = 5000
[HeatmapSessionRecording]
add_tracking_code_only_when_needed = 1
session_recording_sample_limits = "50,100,250,500,1000,2000,5000"
If you need any further information, please let me know.
We appreciate any help, thanks in advance!
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