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Reference exclusions #15167

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Lamy-ux opened this issue Nov 18, 2019 · 5 comments
Closed

Reference exclusions #15167

Lamy-ux opened this issue Nov 18, 2019 · 5 comments
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c: Documentation For issues related to in-app product help messages, or to the Matomo knowledge base. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org.

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@Lamy-ux
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Lamy-ux commented Nov 18, 2019

In Google Analytics, you can define so-called reference exclusions in tracking, for example to track a payment page such as paypal.com not as a reference or home page. It isn't possible with Matomo. Since many of these had already been requested in the forum:

It would be very nice if you could implement that.

@tsteur tsteur added the Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. label Nov 18, 2019
@mattab
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mattab commented Jan 21, 2020

@Lamy-ux it is possible to exclude some websites from being marked as "Referrers" to your visit.
To do this, simply define these website URLs as "Alias URLs" on your website in Matomo.
You can do this by editing the websites in Administration > Websites > Edit, and entering your URL of your payment gateway under Alias URLs.

@mattab mattab added the c: Documentation For issues related to in-app product help messages, or to the Matomo knowledge base. label Jan 21, 2020
@FITZKRAWALLDO
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FITZKRAWALLDO commented Oct 18, 2020

@mattab We searched for that "alias url" section. Is it still there? Was is like renamed? We cannot find it.

We want to exclude paypal because matomo list all client which comes back to our thank you page from paypal will be listed under "pages" at ecommerce/sales report "Website: www.paypal.com"

@Findus23
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Hi @FITZKRAWALLDO,

Matt is referring to the URLs section of the individual website settings in Administration > Websites > Manage:

grafik

@FITZKRAWALLDO
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FITZKRAWALLDO commented Oct 18, 2020

Hey,

okay so I will add "www.paypal.com" to the section where "http://example.com" is placed? I entered the website-name of the shop as well. Is that right?

So, that is like:
ww.my-shop-url.com
www.paypal.com

Do I have to update the trackingcode?

Thank you!

@webberian
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This issue can probably be closed, as discussion in #18612 has lead to fix #19302.

@sgiehl sgiehl closed this as completed Jul 14, 2022
@justinvelluppillai justinvelluppillai added the not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org. label Sep 29, 2022
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Labels
c: Documentation For issues related to in-app product help messages, or to the Matomo knowledge base. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org.
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