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Issues displaying actions under a visit in segmented Visitor profile #15099

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KarthikRaja1388 opened this issue Nov 4, 2019 · 8 comments
Closed

Issues displaying actions under a visit in segmented Visitor profile #15099

KarthikRaja1388 opened this issue Nov 4, 2019 · 8 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
Milestone
4.5.0

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@KarthikRaja1388
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Issue: Actions under a visit in segmented visitor log is not getting displayed, even though the number of actions can be seen

Steps to reproduce:

  1. Click on "Visitors > Visits Log"
  2. Click on "View Visitor Profile"
  3. Scroll down and click on "Load more Visits"
  4. Click on the number of actions on the right

Please find the screenshot attached:
image
@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Nov 4, 2019
@sgiehl
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sgiehl commented Nov 4, 2019

@KarthikRaja1388 I guess you are using a segment that is based on a action (like action url, title, ...)?

@KarthikRaja1388 KarthikRaja1388 changed the title Issues displaying actions under a visit in segmented visitor log Issues displaying actions under a visit in segmented Visitor profile Nov 4, 2019
@KarthikRaja1388
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@sgiehl May be the title was misleading, I have just updated it. I haven't applied any segment manually, this actually happens when clicking
image in each visit to view the visits for a particular visitor profile.

@tsteur
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tsteur commented Nov 4, 2019

@KarthikRaja1388 I can't reproduce it. Be good to let us know step by step how to reproduce this

@KarthikRaja1388
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@tsteur steps are mentioned above. Pasting again:

Steps to reproduce:

  1. Click on "Visitors > Visits Log"
  2. Click on "View Visitor Profile"
  3. Scroll down and click on "Load more Visits"
  4. Click on the number of actions on the right

No actions will be found under the log (pageview, reload etc.)

@mattab
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mattab commented Jan 21, 2020

Can you reproduce this on the demo @KarthikRaja1388 and share the URL?

@KarthikRaja1388
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@mattab https://demo.matomo.org/index.php?module=CoreHome&action=index&idSite=62&period=day&date=yesterday#?idSite=62&period=day&date=yesterday&segment=&category=General_Visitors&subcategory=Live_VisitorLog&popover=visitorProfile$3A364a349ac52e0807

Click on Load more after loading this page

@mattab mattab added this to the 4.2.0 milestone Jan 23, 2020
@mattab
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mattab commented Aug 20, 2020

@KarthikRaja1388 can you still reproduce it? it looks like it's been fixed in the meantime

@tsteur
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tsteur commented Jul 22, 2021

Looks like it works for me. If someone is still experiencing this issue please let us know. Ideally with steps to reproduce or a link to our demo where this happens (https://demo.matomo.cloud)

@tsteur tsteur closed this as completed Jul 22, 2021
@tsteur tsteur added the worksforme The issue cannot be reproduced and things work as intended. label Jul 22, 2021
@mattab mattab modified the milestones: 4.6.0, 4.5.0 Aug 25, 2021
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@tsteur @mattab @sgiehl @KarthikRaja1388