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Entry pages segmented visitor log is showing wrong URLS #15027
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Thanks @KarthikRaja1388 |
Seems to be fixed, can't reproduce in demo or my own installation |
This is happening to me too, even when using So far I tried invalidating the reports and regenerating them (which took almost 4 days to no effect). Any clues on how to solve it? We currently track a few moodle installations from a public university (around half a million students) and with the current epidemiological situation people started having time for statistics... |
In the example it shows that the user was first seen 4 days ago, but the visit log show an entry from one year ago, on another site. I tried deleting all the caches, doing SELECT * FROM matomo_log_visit
LEFT JOIN matomo_log_link_visit_action ON matomo_log_visit.idvisit = matomo_log_link_visit_action.idvisit
LEFT JOIN matomo_log_action ON matomo_log_action.idaction = matomo_log_link_visit_action.idaction_url
LEFT JOIN matomo_log_conversion ON matomo_log_visit.idvisit = matomo_log_conversion.idvisit
WHERE idvisitor = UNHEX('ee9a851e8ae7131c'); It retrieves all of the correct results that are shown (not the incorrect ones)... Any clues? I would really hate to loose 3 years worth of statistics and then have it happening again... |
@dktcoding this sounds like a different issue and I recommend you create a new issue for this. We may need access to your Matomo if possible to understand things. Like you could create a user with view access for us and send us the credentials to hello at matomo dot org. |
This seems fixed, @KarthikRaja1388 please re-open if you can still reproduce this |
Issue: When viewing the segmented visits log for a particular URL under "Behaviour > Entry pages", it's displaying the wrong URLs as the entry page.
Steps to reproduce:
Note: this is reproducible in the demo site at https://demo.matomo.org (Site: Demo-Site, date: 2019-09-25, Segment: All Visits)
Screenshot
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