Issue: When viewing the segmented visits log for a particular URL under "Behaviour > Entry pages", it's displaying the wrong URLs as the entry page.
Steps to reproduce:
Note: this is reproducible in the demo site at https://demo.matomo.org (Site: Demo-Site, date: 2019-09-25, Segment: All Visits)
Seems to be fixed, can't reproduce in demo or my own installation
This is happening to me too, even when using
Only track visits and actions when the action URL starts with one of the above URLs.
So far I tried invalidating the reports and regenerating them (which took almost 4 days to no effect).
Any clues on how to solve it?
We currently track a few moodle installations from a public university (around half a million students) and with the current epidemiological situation people started having time for statistics...
In the example it shows that the user was first seen 4 days ago, but the visit log show an entry from one year ago, on another site.
I tried deleting all the caches, doing
mysqlcheck -o and when doing:
SELECT * FROM matomo_log_visit LEFT JOIN matomo_log_link_visit_action ON matomo_log_visit.idvisit = matomo_log_link_visit_action.idvisit LEFT JOIN matomo_log_action ON matomo_log_action.idaction = matomo_log_link_visit_action.idaction_url LEFT JOIN matomo_log_conversion ON matomo_log_visit.idvisit = matomo_log_conversion.idvisit WHERE idvisitor = UNHEX('ee9a851e8ae7131c');
It retrieves all of the correct results that are shown (not the incorrect ones)...
Any clues? I would really hate to loose 3 years worth of statistics and then have it happening again...
@dktcoding this sounds like a different issue and I recommend you create a new issue for this. We may need access to your Matomo if possible to understand things. Like you could create a user with view access for us and send us the credentials to hello at matomo dot org.