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I saw few other similar issues, but I am not sure this is the same one.
Scenario:
Completely new person visits our website
Matomo creates records in the table log_visit and log_link_visit_action with new idvisitor say "0x11111111111"
The person performs actions A, B and C
The person "logs in" as person123
Our website calls _paq.push(['setUserId', 'person123']);
...at this stage Matomo creates another record in log_link_visit_action and log_visit, but with new idvisitor, say 0x22222222 and with user_idperson123
User person123 / visitor 0x22222222 performs actions D and E.
Issue: the profile for the user person123 in Matomo only shows actions D and E.
Expectation: the profile for the user person123 should show actions A, B, C, D and E.
In other words, I don't see a reason why Matomo starts seeing the same person as new visitor once she "logged in" (= User ID is set via JS tracking API).
The text was updated successfully, but these errors were encountered:
I saw few other similar issues, but I am not sure this is the same one.
Scenario:
log_visit
andlog_link_visit_action
with newidvisitor
say "0x11111111111"_paq.push(['setUserId', 'person123']);
...at this stage Matomo creates another record in
log_link_visit_action
andlog_visit
, but with newidvisitor
, say 0x22222222 and withuser_id
person123Issue: the profile for the user person123 in Matomo only shows actions D and E.
Expectation: the profile for the user person123 should show actions A, B, C, D and E.
In other words, I don't see a reason why Matomo starts seeing the same person as new visitor once she "logged in" (= User ID is set via JS tracking API).
The text was updated successfully, but these errors were encountered: