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GDPR Tools can not filter on data subject "Events" #14702

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twanmeijerink opened this issue Jul 26, 2019 · 5 comments
Closed

GDPR Tools can not filter on data subject "Events" #14702

twanmeijerink opened this issue Jul 26, 2019 · 5 comments
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wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.

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@twanmeijerink
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Current situation:

  1. Register a new Event Categories, like "Feedback - Titel: home".
  2. Go to GDPR Tools
  3. Find data subjects by "Events" - "Equals" - "Feedback - Titel: home"
  4. Result: "More than 400 results were found and the result was truncated to the first 400 visits." while only 1 event is available.

Expected situation:

  1. Register an Event Categories, eg. "Feedback - Titel: home".
  2. Go to GDPR Tools
  3. Find data subjects by "Events" - "Equals" - "Feedback - Titel: home"
  4. Result: "1 result found"
@tsteur
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tsteur commented Jul 28, 2019

@twanmeijerink are you using the latest version of Matomo? Cause it should actually not be possible to segment by event anymore see #12976 .

@twanmeijerink
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twanmeijerink commented Jul 28, 2019 via email

@tsteur
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tsteur commented Jul 28, 2019

It's a performance reason. It would be a lot of trouble for most Matomo databases out there scanning the entire database of all visitors/actions that were ever taken for specific events. And with events you usually can't really identify a user. You would rather use a custom dimension or userId or so to identify a specific visitor. Or do you record personal data like an email address in events?

@twanmeijerink
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Yes, we record emailaddres in events.. :-(

@tsteur
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tsteur commented Aug 7, 2019

Any chance you could save it as a visit custom dimension or userId on top? We're actually not planning on allowing to filter by events for performance reason. I'm sorry but I'll have to close the issue for now. I highly recommend ideally setting it eg as a visit custom dimension (additionally if needed). This will allow you to filter for it.

@tsteur tsteur closed this as completed Aug 7, 2019
@tsteur tsteur added the wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it. label Aug 7, 2019
@utrautmann utrautmann mentioned this issue Sep 20, 2023
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