@YouAint1stURLast opened this Issue on July 18th 2019

When users search for ecommerce data over a period of time no data appears up. However, if you search for a single date within the a date range then you can see data. It appears that the only way to see ecommerce data is to search for a single day. This makes it very difficult to aggregate data over a long period of time.

Steps to Reproduce

  • Enter Ecom Reporting
  • Select a custom date range that spans multiple days
  • Notice no data appears
  • Select a single date within the above custom date range
  • Notice that data does appear
@tsteur commented on July 18th 2019 Member

This works nicely for us. See eg https://demo.matomo.org/index.php?module=CoreHome&action=index&idSite=62&period=day&date=yesterday#?idSite=62&period=range&date=2019-07-11,2019-07-13&category=Goals_Ecommerce&subcategory=Goals_Products

Does data appear for other reports when you select ranges? I suppose on your Matomo might be the archiving of range dates disabled in the config?

@YouAint1stURLast commented on July 19th 2019

Hi Tsteur,

Thank you for the response. The data does seem to be flowing in now.

Thanks again for following up.

This Issue was closed on July 19th 2019
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