@Laul0 are you using the latest Matomo version? Any third party plugins?

We might need access to this instance to quickly check if that's possible? We can't reproduce this issue here and have never seen it.

Hi @tsteur

Here, all informations about my installation:

Matomo

Version: 3.10.0

(I already met this behaviour with the previous version of Matomo.

Installed and active Plugins

• Actions (core)
• Annotations (core)
• Bandwidth (v3.1.1)
• BotTracker (v1.03)
• BulkTracking (Core)
• Contents (Core)
• CustomDimensions (v3.1.8)
• CustomPiwikJs (Core)
• CustomVariables (Core)
• Dashboard (Core)
• DeviceNetworkInformation (v3.0.3)
• DevicePlugins (Core)
• DevicesDetection (Core)
• Diagnostics (Core)
• Ecommerce (Core)
• Events (Core)
• ExampleAPI (Core)
• ExamplePlugin (Core)
• Feedback (Core)
• GeoIp2 (Core)
• Goals (Core)
• Heartbeat (Core)
• IceCastStatistics (v1.0.11)
• ImageGraph (Core)
• Insights (Core)
• IntranetMeasurable (Core)
• Live (Core)
• Login (Core)
• Marketplace (Core)
• MobileMessaging (Core)
• Monolog (Core)
• MultiSites (Core)
• Overlay (Core)
• PrivacyManager (Core)
• ProfessionalServices (Core)
• ProtectTrackID (v1.0.0)
• Referrers (Core)
• Resolution (Core)
• RssWidget (Core)
• SEO (Core)
• ScheduledReports (Core)
• SegmentEditor (Core)
• TagManager (Core)
• Tour (Core)
• Transitions (Core)
• TwoFactorAuth (Core)
• UserCountry (Core)
• UserCountryMap (Core)
• UserId (Core)
• UserLanguage (Core)
• VisitFrequency (Core)
• VisitTime (Core)
• VisitorInterest (Core)
• VisitsSummary (Core)
• Widgetize (Core)

Steps to reproduces

I reproduce this behavior by:

• switch from Tag Manager to Dashboard and refresh Dashboard
• switch from Real-Time Log to Dashboard

I didn't reproduce it today...

Thank you for the report 👍 To likely fix the issue, could you upgrade to the latest Matomo version?
see https://matomo.org/docs/update/

if you still experience this issue afterwards, please re-open this and post a comment. Thanks!

I'm experiencing the exact same issue using Matomo Analytics Cloud.

I'm pretty sure I have been able to reproduce this as well at some stage or experienced it. Will reopen this issue.

Hi, i have the same problem since any of the latest updates. Yet Matomo 4.3.1. I have no idea how it comes. I do not make experience. I have never changed anything on the dashboard. I have all default. No additionally Plugins. Pure Matomo, respectively a former Piwik installation.

I haven't had time to take care of it yet. I just wanted to delete the duplicates already. But now I have decided to look for a solution.

Thanks for contributing to this issue. As it has been a few months since the last activity and we believe this is likely not an issue anymore, we will now close this. If that's not the case, please do feel free to either reopen this issue or open a new one. We will gladly take a look again!