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Heatmap Javascript error "Cannot read property 'nested' of null" #14457

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Zewy opened this issue May 17, 2019 · 4 comments
Closed

Heatmap Javascript error "Cannot read property 'nested' of null" #14457

Zewy opened this issue May 17, 2019 · 4 comments
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answered For when a question was asked and we referred to forum or answered it.

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@Zewy
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Zewy commented May 17, 2019

I get this Error in Chrome (74.0.3729.157)

URL:

https://www.mysite.com/matomo/plugins/HeatmapSessionRecording/libs/svg.js/dist/svg.min.js?cb=496c87a846c4eec4bace62bc59306268

Error:

svg.min.js?cb=496c87a846c4eec4bace62bc59306268:1 Uncaught TypeError: Cannot read property 'nested' of null
at Function.g.prepare (svg.min.js?cb=496c87a846c4eec4bace62bc59306268:1)
at HTMLDocument. (svg.min.js?cb=496c87a846c4eec4bace62bc59306268:1)

Matomo version: 3.9.1
MySQL version: 5.6.43
PHP version: 5.6.38
@tsteur
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tsteur commented May 20, 2019

Hi there,

could you email shop at innocraft.com about this? Cheers

@tsteur tsteur closed this as completed May 20, 2019
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label May 20, 2019
@kayakr
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kayakr commented Sep 18, 2019

I see this issue also when trying to display a heatmap.

@tsteur
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tsteur commented Sep 18, 2019

@kayakr could you email our support at shop at innocraft.com as well? We'll be happy to have a look. Cheers

@kayakr
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kayakr commented Sep 18, 2019

@tsteur Emailed, thanks.

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@kayakr @tsteur @Zewy