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After Update - Error: You can't access this resource as it requires 'view' access for the website id = 1. #14323

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markus003 opened this issue Apr 8, 2019 · 2 comments
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After Update - Error: You can't access this resource as it requires 'view' access for the website id = 1. #14323

markus003 opened this issue Apr 8, 2019 · 2 comments
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answered For when a question was asked and we referred to forum or answered it.

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@markus003
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Hi,

after upgrading Piwik vom Version 3.8.1 to Version 3.9.1 i get the following Error at Login as superuser (local admin):

"Error: You can't access this resource as it requires 'view' access for the website id = 1."

I stopped all services (httpd and MySQL), unzip the new files in the directory und override the config.ini.php file. Additionally i also update my plugins (securityInfo to 3.0.6 and LoginLdap to 4.0.6).

Please, can anybody help me. I'm a newbie with piwik.
Thank you

Best Regards,
Markus
@markus003
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And i add the following to the config/global.php:

'EnableDbVersionCheck' => true,

Because i get "No entry or class found for 'EnableDbVersionCheck'" at first Error at Login Page.

@tsteur
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tsteur commented Apr 8, 2019

Because i get "No entry or class found for 'EnableDbVersionCheck'" at first Error at Login Page.

Sounds like some file wasn't updated (config/global.php likely).

Could you please ask this question in the forum? https://forum.matomo.org

We don't answer questions here unless there is a bug. Maybe check if anything else changed on your server? Do you maybe have different users on your Matomo? Can you try a different user?

@tsteur tsteur closed this as completed Apr 8, 2019
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Apr 8, 2019
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