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By my observations the HeartBeatTimer stops updating the visit length for a webpage if an event is tracked but continues to update the visit length for the overall visit (and by that, the website).
Minimum setup to reproduce this:
Load a js tracker with heartbeattimer option for a page.
Fire event for this page by js event tracking.
Wait 30 seconds with active tab.
Result:
Event is tracked.
Visit length for the page is 0 seconds.
Visit length for website/session is 30 seconds.
Expected result:
Event is tracked.
Visit length for the page is 30 seconds.
Visit length for website/session is 30 seconds.
Refiring the HeartBeatTimer after firing the event does not help (I tried this already).
The text was updated successfully, but these errors were encountered:
By my observations the HeartBeatTimer stops updating the visit length for a webpage if an event is tracked but continues to update the visit length for the overall visit (and by that, the website).
Minimum setup to reproduce this:
Load a js tracker with heartbeattimer option for a page.
Fire event for this page by js event tracking.
Wait 30 seconds with active tab.
Result:
Event is tracked.
Visit length for the page is 0 seconds.
Visit length for website/session is 30 seconds.
Expected result:
Event is tracked.
Visit length for the page is 30 seconds.
Visit length for website/session is 30 seconds.
Refiring the HeartBeatTimer after firing the event does not help (I tried this already).
The text was updated successfully, but these errors were encountered: