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Improve accuracy of "Engagement" reports when importing logs with import_logs.py log analytics #14125

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linoacarvalho opened this issue Feb 21, 2019 · 2 comments
Open

Improve accuracy of "Engagement" reports when importing logs with import_logs.py log analytics #14125

linoacarvalho opened this issue Feb 21, 2019 · 2 comments
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
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Backlog (Help wan...

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@linoacarvalho
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I'm not getting the information that i was expecting in "Behaviour > Engagement". I supose that this is ocurring because I'm using the python script to import the logs. This is really the expected behavior?

visitor_days_since_last_visit
@linoacarvalho linoacarvalho changed the title import_logs.py should track visits by days since last visit? Logs imported by import_logs.py should track visits by days since last visit? Feb 21, 2019
@linoacarvalho
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I found in FAQ (https://matomo.org/faq/general/faq_156/) that Reports such as “Days since last visit”, “Visits by visit count”, “Visits to Conversion”, “Days to Conversion” will count all visits without cookie similarly to new visitors. This explain the results that I'm getting.

Based on my experience with Matomo using imported logs (without cookie), I can see the information desired about each user (first visit, last visit, returning visits). This make me believe that this tracking could be implemented in future, I'm wrong? Thanks!

visitor_profile

@diosmosis diosmosis mentioned this issue Nov 15, 2019
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@mattab
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mattab commented Jan 21, 2020

@linoacarvalho this behavior can be improved by setting the config file value:

[Tracker]
window_look_back_for_visitor = 2592000

(or a higher value)

learn more https://matomo.org/faq/how-to/faq_190/

we could maybe set this setting automatically in the future (when importing log files), although it would be a performance issue, so leaving this issue opened

@mattab mattab changed the title Logs imported by import_logs.py should track visits by days since last visit? Improve accuracy of "Engagement" reports when importing logs with import_logs.py log analytics Jan 21, 2020
@mattab mattab added the Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. label Jan 21, 2020
@mattab mattab added this to the Backlog (Help wanted) milestone Jan 21, 2020
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