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When looking at Yesterday's data, and there is data for today, notify users to try to look at Today #13754

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mattab opened this issue Nov 23, 2018 · 4 comments · Fixed by #16287
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When looking at Yesterday's data, and there is data for today, notify users to try to look at Today #13754

mattab opened this issue Nov 23, 2018 · 4 comments · Fixed by #16287
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@tsteur
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c: Onboarding For issues that make the experience of getting Matomo up and running better. c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
Milestone
4.0.0-RC

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@mattab
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mattab commented Nov 23, 2018

A common cause of confusion for new users (who have just setup Matomo, or created a new website), is that by default Matomo shows Yesterday's data. And people often don't realise they should look at Today's to see their data. So it would be valuable to guide new users and help them understand they're looking at the wrong date (small improvement to onboarding).

Suggested change

  • When a user is looking at "Yesterday's" data, or "Last week" or "Last month"
  • And there is "No data"
  • And there is data for "Today" (or "This week" or "This month" or "This year")
  • Then we could display a message (maybe a close-able notification?) to advise users they are viewing reports the previous day/week/month/year and that they can click to view Today/This week/This month/This year's report

What do you think?
@mattab mattab added the c: Usability For issues that let users achieve a defined goal more effectively or efficiently. label Nov 23, 2018
@tsteur
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tsteur commented Nov 23, 2018

I'm pretty sure I've suggested somewhere before to select "today" automatically when eg no data has been tracked yet, or only started tracking on that day etc.

@tsteur tsteur mentioned this issue Dec 19, 2018
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@Findus23
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I just got tricked by this again when setting up a new Matomo instance, but seeing no reports unit I noticed I was looking at the wrong day.

I think many first time users get an impression of Matomo being kind of broken because of this.

@mattab mattab added the c: Onboarding For issues that make the experience of getting Matomo up and running better. label Jun 18, 2019
@tsteur tsteur added this to the 4.0.0 RC milestone Apr 23, 2020
@sgiehl sgiehl mentioned this issue May 9, 2020
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@Findus23
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Findus23 commented Jun 11, 2020 •
edited

Since I last wrote here, at least four or five people I helped tripped up about this, so I think it would be amazing to new users if we could get this into 4.0.

@dev-clavis
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dev-clavis commented Aug 11, 2020 •
edited

I also got tricked by this
You might also associate the creation date of a new site (siteid) and prevent the ui from looking previous that date or set this date as earliest possible choice

@tsteur tsteur mentioned this issue Aug 11, 2020
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@tsteur tsteur self-assigned this Aug 11, 2020
@mattab mattab added the Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. label Sep 28, 2020
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@tsteur tsteur

Labels
c: Onboarding For issues that make the experience of getting Matomo up and running better. c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
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Milestone
4.0.0-RC
4 participants
@tsteur @mattab @Findus23 @dev-clavis