This does not happen with all users. We currently have a lot of traffic and We have configured the Mysql Queue plugin.
Edit: We have duplicated actions when the user has a referer (other site, facebook,...) when the user is "direct entrance" We have correct actions number, or maybe is a coincidence
Can you check if you can reproduce this in your browser? Once we know steps to reproduce we can look at it.
Same problem here. The system generated four actions for the same page hit.
@cofundhub do you also have the queued tracking plugin enabled? What we ideally need would be exact ways to reproduce it. Also ideally, if possible, ensure the same tracking request is not issued 4 times in the browser. If someone can use browser developer tools to verify that, that would be great.
@tsteur Thanks for the quick followup. No, we didn't have the queued tracking plugin. We are new to matomo. The system did give the notification that the geolocation information needs update. After we updated that part, the duplicate actions are gone as well. Now it's working perfectly. Hopefully this helps.