@JeffS25 opened this Issue on October 9th 2018

Dear Team,

This is regarding tracking of content name and content piece in PIWIK application. When we track visitor logs there we can see that content name and content piece is getting tracked, but when checked for the same date under 'Behaviour -> Contents', we can see no data tracked(empty)

The contents under visitor log and contents under behaviour, are these same content tracking or different. Could you please help us on this case.

I have attached screenshot of content tracking in visitor log.

Thanks in advance.
2018-10-09_18-25-17

@tsteur commented on October 9th 2018 Member

Do you know if browser or cli archiving is enabled? It might just take a while for the archiving to run? Is the data maybe there by now?

@JeffS25 commented on October 10th 2018

Hi

We have enabled archive settings still contents are not getting tracked under Behaviour.

When checked for data in back end, it is getting tracked but not completely reflected in front end. Please let us know on this.
2018-10-10_17-00-34

@tsteur commented on October 10th 2018 Member

but not completely reflected in front end.

What do you mean by that?

also in case you track content interaction manually, make sure to track a content impression for every interaction.

@JeffS25 commented on October 11th 2018

We can see records are available in database but we cannot see the records being tracked in front end.

To track content impression for every interaction, what will be the tracking code?

@tsteur commented on October 11th 2018 Member

Depends, how do you track the content interaction?

@JeffS25 commented on October 19th 2018

Contents are tracked in visitor log as attached in screenshot, please could you assist how these contents can be tracked under behavior.

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