@milo-trujillo opened this Issue on October 7th 2018

I've just installed Matomo for the first time and (before running first-time setup) get the following error:

[Sun Oct 07 04:32:31.079324 2018] [php7:error] [pid 40895] [client XXX] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /usr/local/www/apache24/data/analytics/core/FrontController.php on line 416
[Sun Oct 07 04:32:31.080234 2018] [php7:error] [pid 40895] [client XXX] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /usr/local/www/apache24/data/analytics/core/FrontController.php on line 416

Since Matomo hasn't been set up to monitor any sites yet, it clearly doesn't have any visitor data to process. I've tried increasing the memory_limit in php.ini from 128MB to 512 and even 1024MB, but get the same result.

What's wrong? Is there something else I need to reconfigure before Matomo will work?

This is all with the latest Matomo in PHP 7.2.10 with Apache 2.4 on FreeBSD.

@tsteur commented on October 7th 2018 Member

Installation should be definitely fine with that amount of memory. Hard to say what it could be. Maybe someone else has an idea.

@sgiehl commented on October 7th 2018 Member

@milo-trujillo which version have you installed. Latest stable or beta release? Or did you fetch latest revision from github?

@milo-trujillo commented on October 7th 2018

The latest stable off of https://builds.matomo.org/matomo.zip

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