@retsie opened this Issue on September 28th 2018

I have GeoLite2-City.mmdb on misc folder..
Country is saving but city is not..
There is any additional configuration to make city saving to database?

city

@sgiehl commented on October 1st 2018 Member

Which location provider did you choose in Matomo admin? It needs to be set to GeoIP 2 in order to work.

@retsie commented on October 4th 2018

Which location provider did you choose in Matomo admin? It needs to be set to GeoIP 2 in order to work.

I already used geoIp 2 dude with GeoLite2-City.mmdb database.

Currently I using only local dev. (docker environment)

@sgiehl commented on October 4th 2018 Member

Is the location provider able to detect any cities or regions? What result do you get when calling this API method on your instance:
path.to.matomo/index.php?module=API&method=UserCountry.getLocationFromIP&ip=67.51.31.21&format=JSON&token_auth=your_token_auth

@retsie commented on October 4th 2018

Is the location provider able to detect any cities or regions? What result do you get when calling this API method on your instance:
path.to.matomo/index.php?module=API&method=UserCountry.getLocationFromIP&ip=67.51.31.21&format=JSON&token_auth=your_token_auth

Country and continent only

geoip2 already selected
geo

@sgiehl commented on October 4th 2018 Member

then the location provider doesn't work correctly. is the location provider reported as working when navigating to geo location settings in Matomo admin?

@retsie commented on October 12th 2018

then the location provider doesn't work correctly. is the location provider reported as working when navigating to geo location settings in Matomo admin?

Ill just purchased google cloud platform and geolocation is working properly.
Thanks dude..

This Issue was closed on December 4th 2018
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