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Matomo Download visitor log row limit all getting Error: Allowed memory size #13478

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schnydszch opened this issue Sep 25, 2018 · 1 comment
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@schnydszch
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Whenever I download all visitor logs which I only have 2 days so far of logs, I'm getting the following error:
Error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 294912 bytes).
I've tried increasing my php's memory limit to 512M. What could be the problem? Is this a bug? Thanks!

@tsteur
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tsteur commented Sep 25, 2018

That's expected when you select "all". You can either increase your memory limit or work around by requesting the data in stages through filter_limit=X&filter_offset=Y

@tsteur tsteur closed this as completed Sep 25, 2018
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Sep 25, 2018
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