You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
We have been using Piwik 3.0.4 for our intranet site for few months. Some time ago performance decreased drastically when loading Piwik pages (dashboard, settings etc), every new page load took more than 60 seconds! We analyzed Ubuntu server, MySQL etc, but everything looked fine.
The only hint was that there was an error message "curl_exec: Connection timed out after 60001 milliseconds. Hostname requested was: plugins.piwik.org" on settings page.
As our main user does not go to this page we did not pay attention to this message at first. But the fact that every page took 60+ seconds to load made us think that those are connected. We checked system proxy settings which were fine. Then we googled proxy settings for Piwik and found that there are "personal" settings which were configured to use old proxy, we shut down recently.
In general this is our mess, we forgot about "personal" proxy settings. So I wanted to mention this here in order other users could resolve the same issue.
But I really don't understand why it took so long to load dashboard etc when proxy settings was wrong?!
Thank you!
The text was updated successfully, but these errors were encountered:
Hello!
We have been using Piwik 3.0.4 for our intranet site for few months. Some time ago performance decreased drastically when loading Piwik pages (dashboard, settings etc), every new page load took more than 60 seconds! We analyzed Ubuntu server, MySQL etc, but everything looked fine.
The only hint was that there was an error message "curl_exec: Connection timed out after 60001 milliseconds. Hostname requested was: plugins.piwik.org" on settings page.
As our main user does not go to this page we did not pay attention to this message at first. But the fact that every page took 60+ seconds to load made us think that those are connected. We checked system proxy settings which were fine. Then we googled proxy settings for Piwik and found that there are "personal" settings which were configured to use old proxy, we shut down recently.
In general this is our mess, we forgot about "personal" proxy settings. So I wanted to mention this here in order other users could resolve the same issue.
But I really don't understand why it took so long to load dashboard etc when proxy settings was wrong?!
Thank you!
The text was updated successfully, but these errors were encountered: