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core:archive failing: The response was empty #13180
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Not sure if it helps you, but apply this change an check if it helps: #13114 |
@fdellwing Thank you for pointing this out. |
@wmnnd I recommend you try upgrade to latest PHP7 as this could maybe fix the issue? |
I'm having the exact same issue as the OP. I've been trying to debug it for days, and haven't made any headway. :( Here's my post on the forums with details and debug logs: https://forum.matomo.org/t/uncaught-exception-matomo-core-cronarchive-php-599-got-invalid-response-from-api-request/42849 |
Thanks for contributing to this issue. As it has been a few months since the last activity and we believe this is likely not an issue anymore, we will now close this. If that's not the case, please do feel free to either reopen this issue or open a new one. We will gladly take a look again! |
Hi there,
I am currently experiencing an odd bug on my Matomo (3.5.1) installation. A few days ago, one of the sites stopped failing when the daily Cron job was run. The error did not coincide with any changes on my part nor with a Matomo update.
Unfortunately, I am unable to find any way to debug this issue. There are no errors in my error log. The
memory_limit
is-1
and the server has 16 GB of RAM available (and we’re talking only a couple of thousand page views) for the site in question.I’ve also tried running the API url in the browser, but all I get is the default server 500 error page. No useful logged errors either.
Here is the output from the CLI:
Here is
piwik.log
, but it doesn’t seem to contain any errors:https://gist.github.com/wmnnd/a9fdd530fea063dd8a061ef546f12d5e
The archiving works fine for all other sites.
I’m running PHP 5.5.9 (FastCGI); the Matomo system check shows no errors other than the
LOAD DATA INFILE
warning.Do you have any suggestions on how to further debug this or what the reason for this issue could be?
If this turns out to be a bug, I’d be happy to work on a PR.
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