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piwik matomo visitor location showing wrong #13178

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bhavinshiroya1994 opened this issue Jul 18, 2018 · 4 comments
Closed

piwik matomo visitor location showing wrong #13178

bhavinshiroya1994 opened this issue Jul 18, 2018 · 4 comments
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answered For when a question was asked and we referred to forum or answered it. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.

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@bhavinshiroya1994
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i have a one problem for piwik location map, IP get local india but map show location another country please let me know what's wrong ?
@sgiehl
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sgiehl commented Jul 18, 2018

Which location provider do you have selected in Matomo admin?

@bhavinshiroya1994
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bhavinshiroya1994 commented Jul 18, 2018 •
edited

@sgiehl thanks for quick reply,
i'm use GeoIP legancy (PHP) location

@sgiehl
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sgiehl commented Jul 18, 2018

So you have a user, that was located in India but that doesn't show up in the map? Is the location shown correctly in visitor log / profile?

@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Aug 19, 2018
@sgiehl
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sgiehl commented Aug 19, 2018

@bhavinshiroya1994 if you don't have any further feedback, we gonna close that issue soon...

@mattab mattab closed this as completed Sep 25, 2018
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Sep 25, 2018
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