@bokyung123 opened this Issue on June 11th 2018

I am having this problem.

SQLSTATE[08S01]: Communication link failure: 1153 Got a packet bigger than 'max_allowed_packet' bytes - caused by plugin UserId

the archives do not work properly on the two sites.
So I changed the setting of MYSQL max_allowed_packet from 64M to 128M, and one site was resolved
However, changing the other site to 1024M, the max_allowed_packet maximum, does not solve the problem
How can I solve this problem?

@Findus23 commented on May 24th 2020 Member

I wouldn't be surprised if this was just another case of weirdness related to https://github.com/matomo-org/matomo/issues/15451.

If someone still experiences this issue, please try the suggestions from there and if it doesn't work create a new issue.

This Issue was closed on May 24th 2020
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