@roysoham opened this Issue on May 15th 2018

A fatal error occurred
The following error just broke Piwik (v3.5.0):

Class 'Piwik\Plugins\PrivacyManager\Model\LogDataAnonymizations' not found
in

/usr/share/nginx/analytics/core/Updates/3.5.0-b2.php line 48
Troubleshooting
Follow these steps to solve the issue or report it to the team:
If you have just updated Piwik to the latest version, please try to restart your web server. This will clear the PHP opcache which may solve the problem.
If this is the first time you see this error, please try refresh the page.
If this error continues to happen, we appreciate if you send the error report to the Piwik team.

@fdellwing commented on May 15th 2018 Contributor

Did you restart the web server? Also show output of ls -la /usr/share/nginx/analytics/plugins/PrivacyManager/Model.

@roysoham commented on May 15th 2018

Yes two files are there : LogDataAnonymizations.php, DataSubjects.php

@sgiehl commented on May 15th 2018 Member

maybe try reuploading all matomo files to ensure all files are correct...

@roysoham commented on May 15th 2018

/usr/share/nginx/analytics/vendor/composer/ClassLoader.php(444): Warning - include(): Failed opening '/usr/share/nginx/analytics/plugins/PrivacyManager/Model/LogDataAnonymizations.php' for inclusion (include_path='/usr/share/nginx/analytics/vendor/pear/pear_exception:/usr/share/nginx/analytics/vendor/pear/console_getopt:/usr/share/nginx/analytics/vendor/pear/pear-core-minimal/src:/usr/share/nginx/analytics/vendor/pear/archive_tar:.:/usr/share/php:/usr/share/pear') - Matomo 3.5.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already)
PHP Fatal error: Class 'Piwik\Plugins\PrivacyManager\Model\LogDataAnonymizations' not found in /usr/share/nginx/analytics/core/Updates/3.5.0-b2.php on line 48

@mattab commented on May 15th 2018 Member

@roysoham what is the output of ls -la /usr/share/nginx/analytics/plugins/PrivacyManager/Model ?

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