@gschwepp opened this Issue on April 3rd 2018

Hello,

the opt-out checkbox is not showing up on my mobile device. The info text is just fine as expected.

I tried following browser on an Android 7.1.2 device:

  • Chrome 65.0.3325.109
  • Firefox 59.0.2

On the desktop-versions of both browser the checkbox is present, even when I force the responsive desgin.

@fdellwing commented on April 3rd 2018 Contributor

Can not confirm this for Lineage 14.1-20180325 with Chrome 65.0.3325.109 for our sites.

Can you provide a site there you have this problem?

@gschwepp commented on April 3rd 2018

Interesting, I just used some mobile devices of my colleagues and I can confirm that it is working with:

Chrome & Firefox on Android 6.0.1.

Currently I cannot publicly provide a link. I need to ask the person in charge first.

@fdellwing commented on April 3rd 2018 Contributor

Lineage 14.1 is based on Android 7.1, so it is not a Android 7.1 problem. But as it is working with other devices, this gets really strange.

@gschwepp commented on April 3rd 2018

For the sake of debugging:
[link removed]

At the bottom of the page should be the opt-out link.

@Findus23 commented on April 3rd 2018 Member

Just to make sure we aren't missing something obvious:
You don't have DoNotTrack enabled? Otherwise Matomo won't show a checkbox (as you are already opted out), but rather the following text:
Das Tracking ist bei Ihnen derzeit nicht aktiv, denn Ihr Browser hat uns mitgeteilt, dass Sie kein Tracking w√ľnschen.¬†

@gschwepp commented on April 3rd 2018

No. I disabled the 'Do not track' to check this.
But it is working now. I cleared all caches on both browsers and now it is actually working. I don't really understand why and how.
Anyone an idea why?

Thank you for your help. Sorry for bothering you.

This Issue was closed on April 3rd 2018
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