logo.svg not found #12623

OK - this is an old issue (https://github.com/matomo-org/matomo/issues/11765), but here it is again.

I believe the other bug was fixed, and my own experience is that the issue went away. Is this a new occurrence of the same bug?

it wasn't fixed (it never went away.) I gave up on bugging for it...

Hi @courtens

Is your matomo installed behind a proxy and in a sub-path? If so, see the new FAQ section:

in https://matomo.org/faq/how-to-install/faq_98/

We are experiencing a similar issue. We have a docker cluster, Using varnish/apache with matomo in a subdirectory /analytics/ route. We have set the HTTP_X_FORWARDED_URI and the proxy_uri_header=1 and we can see some urls have rewritten. However some assets do not get rewritten.

https://github.com/matomo-org/matomo/blob/e17e89ba0c7fd3dd7af0edd67f5c023940fc80f6/plugins/Login/templates/login.twig#L10

We since realised that the obvious default behaviour of the browser is to make calls to the url base (not including the directory) unless there is an extra / at the end of our base url/directory/ in the varnish config so that the browser knows its a directory and not a file.

On top of following the steps in the above FAQ, try adding a / to the end of your directory wherever you have configured the base route to matomo either in varnish or apache.

should have been fixed with https://github.com/matomo-org/matomo/pull/16341
If anyone still has a similar issue, feel free to create a new report. Thanks.